Senior Product Manager, Documentation

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced professional to join our team in the role of Senior Product Manager, Documentation.

The Senior Product Manager, Documentation will be responsible for the implementation of an enhanced documentation proposition across Transaction Banking. The roles will report to the Chief Product Officer, Client Documentation, Client Connectivity within Global Payments Solutions (GPS).

In this role you will:

• Acts as GPS documentation leader, supporting the implementation of the GPS and Group strategy and is committed to making change a source of sustainable competitive advantage for HSBC.
• Work closely with and get support from global businesses and global functions to shape & deliver the enhanced documentation proposition.
• Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Foster open and honest communication, which anticipates stakeholder expectations.
• Build collaboration between GPS, Operations and IT, sharing good change ideas and ensuring change work is recognised across GPS
• Influence and obtain buy-in from senior management and stakeholders for programme plans, commitments, changes including requirements, quality assurance plans, budget, schedule, scope, risk mitigation and contingency plans
• Promote the value of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group’s values and strategy

To be successful in this role you should meet the following requirements:

• Strong knowledge in product management and the product management lifecycle
• Strong communication, stakeholder and relationship management skills: you will be managing multiple stakeholders, often with conflicting perspectives
• Organised, with strong project management and execution capability across multiple workstreams
• Evidence of constantly look for ways to do things better and supporting others during transformation and implementation
• Excellent written and spoken communication skills; attention to detail with the ability to analyse data and communicate information in a meaningful way

The base location for this role is London.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500