Assistant Tills Manager

About us

Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 20 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.

Job description

Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brand. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom

The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the sales. This role involves supervising a team, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service, in a challenging and fast paced environment.

Responsbilities:

Till Management

· Managing the tills, customer queries and security at the cash desk

· Controlling cash handling procedures, investigating and resolving discrepancies on the tills

Team Management

· Assist in managing and supervising the cashier team

· You will also train the team to make sure they follow and apply specific processes requested by the individual brands we work with

Customer Service

· Address and resolve customer inquiries and complaints

· Ensure a positive shopping experience for customers

· Handle customer transactions in a friendly and efficient manner

Administration

· Assist with uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager.

· Responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets

· Monitor and maintain checkout areas to ensure they are clean and well-organized

· Implement and enforce store policies and procedures

· Assist in inventory management and ordering of supplies for the cashiering area

Profile required

QUALIFICATIONS, SKILLS AND EXPERIENCE

· Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (ie: Zara, H&M, Tk Maxx ).

· Previous supervisory experience is a plus.

· Reliability, professionalism and strong commercial acumen.

· Excellent organisational, communication and customer service skills.

· Previous experience of successfully leading a team.

· Entrepreneurial spirit.

· Strong numerical skills and attention to detail.

· Good knowledge of Microsoft Office.

· Good spoken and written English.

PACKAGE

· Full-time role

· Opportunity to work in different countries all around the world

· Competitive Salary