SME Employee Benefits Consultant
Delivering excellent customer outcomes through proactive account management, renewal consulting, and rate reviews.
Building strong relationships with clients and providers via telephone, MS Teams, and in-person meetings.
Preparing and delivering employee communications and presentations.
Coordinating with admin/support teams to ensure service standards, smooth workflows, and timely query resolution.
Driving retention and new business income targets; identifying cross-sell and up-sell opportunities.
Collaborating with the wider Insurance Broking and Employee Benefits teams to shape solutions aligned to client needs.
Supporting quality by conducting peer reviews and ensuring your own work is reviewed where needed.
What We’re Looking For Dual-skilled consultant experienced in both Group Risk and Group Healthcare products is a must.
Minimum 2 years’ experience in Employee Benefits; prior Consultant or Associate Consultant experience is desirable.
Strong consulting skills with excellent questioning, listening, and clear written/verbal communication.
Highly organised with solid administrative capability; confident with MS Word, Excel, PowerPoint, and Outlook.
Comprehensive knowledge of EB products, market trends, and FCA-regulated environments.
Team player who thrives in a dynamic setting, focused on client outcomes and achieving financial/service targets.
Qualifications: GR1 and IF7 desirable; ongoing CPD commitment expected.
Compliance, Quality and Conduct Adhere to regulatory requirements and internal policies, including accurate file maintenance and documentation.
Maintain competency and complete CPD; support team quality via peer reviews.
Uphold PIB’s Code of Conduct: client-first, collaborative, skilled, transparent, and fair, with the highest standards of propriety.
What You’ll Get Opportunity to shape and grow a high-potential SME portfolio.
Supportive team environment with strong values and clear development pathways.
Competitive package with performance-linked rewards.
Why PIB Group? PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow. Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. REF-(Apply online only)
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