Michael Kors Sales Supervisor- Stratford-London
- Inspire, coach, and support the store team while partnering with the host store to build a culture of accountability and performance.
- Assist the management team in onboarding and developing team members, ensuring everyone feels welcomed and supported.
- Guide the team to prioritize inclusive, high-quality customer experiences that builds loyalty and repeat business in store and through virtual Shopping.
- Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
- Proactively manage client database to increase sales.
- Set and communicate clear sales goals and KPIs, ensuring all team members understand how they contribute to success..
- Promote a proactive approach to loss prevention, collaborating with store leadership to address concerns early.
- Use company communication platforms effectively and follow through on relevant updates and actions.
- Proven experience in retail, ideally within a fast-paced and customer-focused environment
- Ability to lead and collaborate with empathy, clarity, and respect for diverse working styles
- Comfort with technology and a willingness to use digital tools to enhance customer experience
- Resilience and adaptability in a dynamic retail setting
- Strong organizational and interpersonal skills, with attention to detail
- Familiarity with retail KPIs and Microsoft Office
- Proficiency in English (spoken and written)
- Cross-Brand Discounts & Private Employee Sales - Enjoy exclusive savings across all Capri brands.
- Vacation Allowance - Recharge with paid time off throughout the year.
- Internal Mobility Across Capri Brands - Explore new career paths within the broader Capri network.
- Employee Assistance Program - Confidential support for mental, emotional, and financial wellbeing.
31,000.00 - 54,500.00 GBP
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