Fire Remediation Administrator
Location: London SE1
Job Type: Temp until end of October with possible extensionWe are seeking a dedicated Fire Remediation Administrator to join a housing association. This role is crucial in providing administration and client liaison support to the Fire Remediation Team, ensuring compliance and the delivery of safe and client-friendly services in our homes. Day-to-day of the role: Manage and meticulously maintain the fire remediation team's database to ensure data accuracy and frequent updates.
Organise and produce data for meetings, including recording minutes.
Serve as the primary contact for managing all fire remediation work requests, disseminating information related to the works carried out.
Develop, maintain, and monitor systems, registers, records, and databases for fire safety remediation, ensuring efficiency and accuracy.
Manage the fire remediation team email inbox, ensuring timely responses in line with organisational timescales and seamless communication with the fire safety team and partners.
Investigate and respond to complaints, analyse trends, and produce reports, ensuring responses align with our core values of respect, accountability, and kindness.
Liaise with various teams to arrange access for essential fire remediation works and testing as required.
Provide administrative support to the Fire Remediation Team, including processing purchase orders and invoices for contractors.
Communicate with internal customers and stakeholders to ensure the accuracy of fire remediation information.
Organise bulk mailings to residents and stakeholders prior to planned fire remediation safety works.
Manage the delivery of completed EWS1 workstream, ensuring compliance with statutory obligations.Required Skills & Qualifications: Strong commitment to delivering excellent customer experience, embodying our core values daily.
Good understanding of the regulatory environment relating to fire safety remediation and lease agreements.
Advanced skills in Excel and experience with creating and maintaining SharePoint data libraries.
Ability to work in a rapidly changing environment and respond to changing regulations and delivery plans.
Knowledge of the Building Safety Act and EWS1 requirements.
Excellent administrative, organisational, and diary management skills.
Experience in collating information from various sources to create, populate, and update project plans.To apply for the Fire Remediation Administrator position, please submit your CV detailing your relevant experience
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