Chief of Staff
The BasicsSalary: £55-£70k Hours: Full-time (min 40) Location: across London, must be London based. Offices East London. Opportunity to develop into MD within a couple of years! The RoleOperational + Commercial LeadershipDrive the execution of the company's strategy across multiple departments and ensure priorities translate into action.Build greater consistency, accountability and collaboration across the business.Work closely with the finance department to understand performance, budgets and commercial priorities.Support the business in scaling sustainably while maintaining its mission and culture.New Site OpeningsOwn the end-to-end process for bringing new sites to life, coordinating teams across the business to ensure projects move from planning through to successful launch.Establish clear timelines, responsibilities, processes and decision points for future openings.Identify opportunities to improve and standardise the site-opening process as the business scales.Systems, Processes + AutomationIntroduce structure and repeatable processes across a growing organisation.Identify inefficiencies and implement practical systems to improve how teams work.Lead the integration of technology and AI across the business, identifying opportunities to automate, streamline and improve performance.Create clear reporting and operating rhythms that keep teams aligned against objectives.Leadership + CollaborationWork across finance, marketing, build & infrastructure, community and customer service.Bring different teams together around shared objectives and improve communication across the organisation.Partner closely with the Operations Team and functional leads, rather than owning day-to-day site operations directly.Help create a more collaborative, high-performing culture as the organisation grows.The PersonThe ideal candidate will be an ambitious operator who enjoys turning strategy into action and thrives in a fast-moving, growing environment.
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