Housing solutions triage

Lambeth, Greater London

“The Triage team is part of a pilot we are running within the Homelessness Prevention & Assessment Team. The Triage Team are responsible for responding to new homelessness applications, contacting residents that have a approached the service as homeless or threatened with homelessness and quickly assessing the correct pathway for them. This team are responsible for initial contacts to the service, be that through our phonelines, homelessness inboxes, including duty to refer and reviews inboxes, as well as face to face on reception (on a rota basis).
The successful candidate will have a good knowledge of homelessness legislation and a proactive approach. They will assist with the initial assessment and ensuring that the applicant is aware of the process and what they will need to do to prepare for their homelessness assessment.”

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Posted 2026-03-24

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