Cloud Platform Lead

City of London, Greater London

Job description

Cloud Platform Team Lead

Reports To: Director of Technology Platforms Role Summary

The Cloud Platform Owner, will be responsible for owning and optimising the enterprise cloud environment (Azure C Azure local), ensuring its alignment with the firm’s broader technology and business strategies. This is a leadership role in a highly modernising legal technology environment but still remaining hands on with Cloud Azure Engineering, with a clear remit to support AI enablement, centralised integration, automation, and a mobile-first strategy across a global footprint.

Key Responsibilities

Platform Ownership s Strategy

  • Act as the primary owner for the Azure cloud environment, including governance, cost management, architecture, and operations.
  • Develop and maintain a scalable, secure, and resilient cloud platform aligned with the firm’s digital transformation goals.
  • Drive and implement the roadmap for infrastructure upgrades and simplification of cloud services, on-premservices and all our environments.
  • Align team capacity and structure with business needs, ensuring roles, responsibilities, and workflows are well defined.
  • Represent the team in strategic planning forums and contribute to organisational leadership decisions.

Leadership

The successful candidate will be expected to uphold a high standard of operational excellence and personal accountability. This includes taking full ownership of the cloud platform’s stability and performance.

  • While the role primarily operates within standard business hours, there is an expectation of flexibility and responsiveness during critical incidents.
  • Lead by example, setting clear expectations and holding individuals and teams accountable for high performance and ethical conduct.
  • Provide direct line management of individuals where appropriate, ensuring clear direction, regular development conversations, and alignment with team and business goals.
  • This role requires you to remain hands on as well as take on leadership responsibilities.

Operational Management

  • Take full ownership of day-to-day BAU operations, ensuring the cloud platform’s performance, reliability, security, and compliance. This includes patch management

across all infrastructure services, as well as ensuring regular reporting is carried out for

  • patch compliance and vulnerability management. Beyond operational stability, the role demands a continuous improvement mindset - proactively evaluating the platform and driving enhancements to optimise efficiency, resilience, and user experience.
  • Manage incident response, problem management, and change management processes in collaboration with other platform teams.
  • Ensure effective monitoring, health checks, and proactive maintenance across services all Cloudinfrastructure services (including on-prem services).
  • Ensure we have Disaster Recovery environments that are fit for purpose and regularly tested.
  • Take ownership of major incidents related to cloud infrastructure, including root cause analysis and corrective actions.
  • Be available outside of standard working hours if required for high-priority incidents, demonstrating a commitment to seeing critical issues through to resolution, regardless of the time of day.
  • Oversee and hold third-party cloud service providers (e.g., managed service partners, platform vendors) to account, ensuring they meet agreed SLAs, security standards, and deliver consistent value to the business.

Engineering s Projects

  • Lead a team of platform engineers and third-party partners responsible for configuration, automation, deployment, and enhancement of the platform.
  • Oversee delivery of projects related to the Cloud platform, including upgrades, new capabilities, and digital transformation initiatives.
  • Ensure effective use of tools such as SolarWinds, Azure, Tenable.
  • Enforce patch management processes and ensure the environment is compliant.
  • Evaluate and pilot emerging capabilities such as Microsoft Copilot and AI-driven productivity tools.
  • Oversee the operational integrity, performance, and availability of core data platforms and pipelines that support reporting, analytics, and AI readiness across the firm.
  • Collaborate closely with the Data C AI teams to ensure cloud infrastructure supports scalable, secure, and reliable data ingestion, transformation, and delivery.

Budgeting s Licensing

  • Own and manage the platform budget, ensuring efficient use of resources and cost optimisation.
  • Manage and forecast consumption charges, ensuring compliance and maximising license utilisation.
  • Liaise with procurement, finance, and vendors for renewals and cost planning.

Governance, Risk s Compliance

  • Define and enforce policies for workload management and governance across our cloud estate.
  • Maintain compliance with internal policies and regulatory requirements.
  • Ensure data governance best practices across cloud environment.

Stakeholder Engagement

  • Collaborate with business units, Technology senior leadership team, and product teams to gather requirements and improve platform services.
  • Champion change management initiatives that drive behavioural adoption of digital tools across the firm.
  • Act as an evangelist for Modern cloud tools, driving user adoption and digital workplace maturity.
  • Provide platform status reporting and updates to senior leadership and stakeholders.

Required Experience & Skills

  • Committed to maintaining high standards of documentation, ensuring that all key

infrastructure processes, configurations, and new services are clearly and consistently documented. Responsible for fostering a culture of knowledge sharing and operational transparency within the team.

  • Proven experience in managing enterprise-scale Microsoft Cloud environments.
  • Expert knowledge of Windows Server, with a deep understanding of Microsoft Azure, Conditional Access, Entra ID, Microsoft Defender, and related technologies.
  • Hands-on experience with cloud management, collaboration tools, and identity/security best practices.
  • Disaster Recovery Planning and Implementation
  • Experience managing budgets, licensing agreements, and vendor relationships.
  • Strong leadership and communication skills, with the ability to lead cross-functional teams and projects.
  • Knowledge of ITIL practices and service management methodologies.
  • Strong problem-solving and analytical abilities.

Behavioural skills

  • Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful and understandable.
  • Objective of job is to motivate others to act; understanding, developing, motivating, negotiating, mediating conflict with technical staff and third parties.
  • Creates an environment in which quality information flows freely between self and others; encourages open expression of ideas and opinions; builds effective teams
  • Excellent communication skills (both written and verbal) and the ability to interact across different cultures and time zones.
  • Expected to have regular interaction with management and counterparts in multiple businesses and countries.
  • Demonstrates ability to handle abstract problems with no known solutions.
  • Adapts to multiple/changing demands readily.
  • Can see applications for practices from different industries that could benefit our business, and successfully implements them.
  • Demonstrates strategic and visionary behaviours.

Preferred Qualifications

  • Microsoft Certified: Azure Solutions Architect Expert

Extra information

Status
Open
Education Level
Secondary School
Location
City of London
Type of Contract
Casual / Part Time Jobs
Published at
27-12-2025
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English
Posted 2025-12-27

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