Application Officer- LBS 08
Job Category : Housing
Location : 160 Tooley Street, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £19.11
- Housing Applications Officer experience
- Experience processing Part VI housing applications would be helpful.
- Officer experience of Northgate, is advantageous, assessing need against a scheme or policy
- x2 officers 1 for 3 months and 1 for 6 months
This position is not hybrid, it is office based with the possibility of only 1 day WFH. We are based in Peckham, South East London.
Responsibilities
- Register and assess housing applicants on the Housing Registrations database, to make a final decision on their eligibility to join or remain on the Housing List in accordance with Council policy, procedures and housing legislation.
- Provided detailed advice to service users and external agencies regarding priority for housing as outlined in the Council’s allocations scheme and relevant to their circumstances.
- Provide information and support, including training to internal departments on the Council’s housing registration policies and procedures.
- Assist in the development of fraud prevention measures. Make referrals to relevant departments other Local
Authority, Housing Associations and agencies. - Maintain systems to record and amend housing applications, including identifying errors, to store and retrieve such information from the computer systems. Produce statistical data to assist in the monitoring of performance and contribute to service improvements.
- Develop and update the applications functions of the Housing Applications database.
- To deal With enquiries and complaints form the public, other departments, division and other local authorities/agencies including senior management and assisting in the provision of information for elected representatives, and provides response to freedom of information request
Knowledge, including educational qualifications:
Knowledge of housing legislation as it affects local authority lettings schemes, tenancy matters and homelessness duties including knowledge of relevant Codes of Guidance, case law and good practice
Knowledge of Equalities legislation and good practice and its application in relation to housing services
Experience:
Must have experience of administration and word processing.
Experience of inputting and validating data on a computer
Must have prior experience of preparing statistical information
Experience of service delivery to applicants in housing need
Aptitudes, Skills & Competencies:
Ability to plan and organise own work to achieve tasks within tight deadlines
Ability to maintain accurate files and records (both manually and computerised)
Ability to communicate effectively, orally and in writing including active listening
Ability to deal sensitively and effectively with problems and issues raised by clients and staff.
Ability to analyse complex issues and written material quickly, to think creatively about problems and identify solutions
Ability to work effectively and open-handedly with people from diverse backgrounds and circumstances
Recommended Jobs
Senior Consultant, Marketing Mix Modelling (MMM) & Data Science
London – Senior Consultant, Strategy & Data Science in Marketing Mix Modelling (MMM) Ekimetrics UK Job Description Ekimetrics is a leader in data science and AI-powered solutions. Since 2…
Technical Modelling Analyst
ABOUT HOMEPROTECT Cover for Almost every Home We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. Since 2002, we've been…
Senior Project Manager - New Build Office Developments / Office Fit out
Senior Project Manager London | £70,000 - £80,000 + Excellent Package A fantastic opportunity has arisen to join a fast growing and highly regarded consultancy Known for delivering some of the capit…
Senior Marketing Manager
SENIOR MARKETING MANAGER COMPANY : STEVEN BARTLETT PRIVATE OFFICE REPORTING TO : HOLLY SIMMONS LOCATION: LONDON ABOUT STEVEN BARTLETT PRIVATE OFFICE The team behind Steven Bartlett’s …
Occupational Therapist ( Project )
Job Category : Social & Health Care Qualified Location : Queens Road 1, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary…
Finance Officer - Outstanding School, Croydon
Finance Officer – Outstanding School, Croydon School Information This Outstanding Ofsted-rated co-educational secondary school in Croydon serves students aged 11–18 and is widely recognised for…
Urgent Care Practitioner job
JOB OVERVIEW Locummeds Agency is looking to fill an urgent care practitioner job in London that is available now. So, are you a highly skilled and compassionate healthcare professional seeking an …
Paediatric Respiratory Consultant
Job overview X 2 Specialty Registrar Posts in Dermatology; 1.0 WTE Fixed Term for 12 months, 0.66 WTE Fixed Term for 12 months Please note - this contract will end on 04/08/2027 irrespective …
Media & AV Technician | Hackney | Secondary Academy
A modern academy in Hackney is looking for a Media & AV Technician to help out in both the IT and Creative Arts departments. You’ll be looking after the school’s recording studio, editing suites, and…
Senior Building Surveyor
Chartered Building Surveyor / Project Manager Salary: Competitive + Benefits Location: West London and Surrounding Areas An excellent opportunity has arisen for an experienced Chartered Buil…