Strategy & Operations Manager (COO Office)

About InvestEngine

InvestEngine is everything the modern investor should need: unbeatable value, market-leading automation, and built for simple, long-term investing.

We’ve built a strong foundation — over £2 billion invested, award-winning service, and a passionate, high-calibre team. Now we’re entering the next stage: scaling operational excellence to match our growth ambitions.

This is where you come in.

About the Role

We’re looking for a Strategy & Operations Manager to join our COO Office.

This is a high-impact individual contributor role focused on driving the company’s most important cross-functional initiatives. You’ll translate CEO and COO priorities into structured execution plans and ensure they are delivered with clarity, discipline, and measurable results.

You won’t be managing a function — you’ll be enabling the whole company to operate better.

This role is ideal for someone who combines consulting-level structured thinking with hands-on execution, enjoys solving ambiguous operational problems, and wants real ownership in a scaling fintech.

You’ll work closely with Product, Engineering, Compliance, Finance, People, and Operations — influencing without formal authority and owning initiatives end-to-end.

What You’ll Do

• Own and deliver high-priority, cross-functional initiatives (AI enablement, planning cadence, performance metrics, process redesign, internal tooling)

• Translate leadership priorities into structured plans with milestones, KPIs, and clear accountability

• Diagnose root causes of operational inefficiencies and implement structural, scalable fixes

• Design and improve workflows using automation, AI (e.g., Notion AI), and internal systems

• Build visibility through data — analyse performance using SQL and Python, and create simple, decision-driving reporting

• Improve operational governance and reduce leadership bandwidth spent on coordination

• Drive adoption of tools such as Asana, Notion, and workflow systems to improve execution discipline

• Act as a force multiplier for the COO increasing clarity, speed, and accountability across teams
  

What We’re Looking For

• 3–7+ years of experience in consulting, strategy & operations, or high-growth tech/fintech

• Proven track record of independently leading and delivering cross-functional initiatives

• Strong structured problem-solving skills (hypothesis-driven, root-cause focused)

• High data literacy (confident using SQL and Python for analysis)

• Comfortable designing processes and working with operational tooling (Asana, Notion, systems integrations)

• Strong written and verbal communication skills — able to bring clarity to ambiguity

• High ownership, strong execution discipline, and comfort operating in a fast-moving environment

Nice to Have

• Experience in fintech or regulated environments

• Exposure to automation or AI-enabled workflows

• Experience scaling operational systems in a high-growth company

• Background in top-tier consulting or analytical roles

Success in This Role Looks Like

• Company-level priorities delivered on time and fully adopted

• Clear visibility on performance and execution progress

• Reduced operational load on senior leadership

• Faster decision-to-execution cycles across teams

• Scalable systems that remove recurring friction

How We Work

We’re a lean, fast-moving team that values clarity, ownership, and transparency.
You’ll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms.

What We Offer

Impact from day one
You’ll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.

Room to grow
As we scale, you’ll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.

Transparent and open culture
We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.

Supportive, high-calibre team
Work alongside talented professionals who are experts in their fields — smart, driven, and generous with their knowledge.

Remote first and flexible
Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.

Our Hiring Process

1. Introductory call with our Talent team

2. Gamified cognitive assessment to understand how you think and problem-solve

3. Competency interview focused on structured problem-solving and operational execution (may include a short case or task)

4. Senior leadership interview to explore strategic alignment and cultural fit