Digital Support Apprentice

QA are excited to be partnering with Quinn Energy to introduce a Digital Support Apprentice to their Glasgow office.

The business is a renewable energy and energy efficiency services company, specialising in retrofit solutions, EV chargers and consultation. Their aim is to support future-proof properties, reduce carbon footprints and support sustainability goals.

Quinn Energy are looking to grow massively and expand into new eco-friendly markets in 2026 and looking to support an enthusiastic apprentice to join their eco-focused team. No experience required – just a positive attitude and willingness to learn!

What you’ll be doing:

• Get hands-on with digital tools: Becoming a super-user of Eco Serve - the CRM system which you will use to keep contractor information up-to-date. You will be a key user of PAS Hub – a workflow management platform daily along with Microsoft 365 to keep projects running smoothly. You’ll also work with Adobe Acrobat to create and edit professional documents.
• Be the go-to digital problem solver: 1 st point of contact for contractors via email and telephone, triaging queries and escalating where necessary. Spot issues and help fix them—whether it’s a file that won’t open or a system that needs a tweak. You’ll learn how to troubleshoot and make things work better.
• Keep things organised (digitally!): Manage project data, store files securely, and make sure everything is easy to find when the team needs it.
• Work as part of a connected team: Use Teams, Outlook, and other apps to chat, share ideas, and working collaboratively on projects. You’ll help keep everyone in the loop.
• Create documents that matter: Prepare reports, forms, and client documents that look professional and meet compliance standards. Support the coordination of funding applications, reports and documentation.
• Learn and grow every day: You’ll pick up new digital skills, get training on industry systems, and work towards a SCQF Level 6 qualification that can kick-start your career.

Training & development:

• Work-based learning aligned to SCQF Level 6 Digital Applications Support framework.
• Full training on Eco Serve, PAS Hub, MS365, and Adobe.
• Support to achieve a nationally recognized qualification.

Salary: £24,242.45 per annum

Working hours: 37.5 hours per week, Monday to Thursday, 8:30am – 5:30pm, Friday 8:30am – 12:30pm

Benefits:

• Competitive apprenticeship salary.
• Career progression in digital administration and energy sector.
• Early finish every Friday!

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.