People Transformation & Change Manager - Global...

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Join BCG's Global Businesses and Functions (GBF) People Team, supporting 6,500+ employees and 4,000 contingent workers across a fast-evolving global footprint. As part of our wider Global HR Delivery team, you'll play a pivotal role in helping lead and coordinate a variety of cross geographic operational areas on behalf of our HR Delivery team, as well as leading implementation of important people change initiatives. We're seeking an experienced HR expert with a demonstrated breadth of global HR and PMO experience. In this role, you'll:

1. Drive Operational Excellence and Engagement Across Global HR Delivery (20%)
   - Leading the HR Delivery engine room, coordinate across the team to ensure we are applying best practice approaches to optimize our HR programs and operations
   - Plan and facilitate HR Delivery leadership team meetings and other team connects
   - Track and report on key metrics to monitor performance against strategic goals
   - Create high-quality presentations and insights to engage stakeholders
   - Identify opportunities for continuous improvement and efficiency
   - Represent GBF HR Delivery in global operational forums, as needed

2. Lead People Transformation Initiatives (40%)
   -Scope, plan, and manage HR change projects across businesses and functions
   -Partner with HR Business Partners to ensure alignment with business objectives and smooth change adoption
   -Collaborate closely with HR advisory experts across regions and within the BCG matrix
   -Coordinate with Centers of Expertise (CoEs) such as Workday specialists and Talent Partners for seamless implementation

3. Support Global Employee Relations (ER) PMO (40%)
   -Monitor CMV workflows to ensure compliance with established processes
   -Maintain data integrity for ER case management
   -Produce and share regular ER insights with stakeholders across GBF
   -Identify themes and trends to recommend process improvements, training, and areas of focus
   -Provide case support for investigations (e.g., note-taking, documentation, follow-ups)

What You'll Bring

Experience and background

• Demonstrated experience in HR and/or People change/Consulting roles
• Expertise in Project Management and/or PMO experience incl focus on Change management
• Working with global and matrixed teams/organizations
• Energised by fast paced work, and making change happen - in a flexible environment and comfortable adapting to change
• Proficient in Microsoft PowerPoint, Excel, and Project tools, and strong experience taking data sets and generating polished and insightful output for stakeholders

Skills

• HR/People Data - analytics & reporting
• Data interpretation & insight delivery
• Confidentiality & sensitivity on a range of people information/topics
• Slide writing and storytelling
• Process improvement and documentation
• Stakeholder management & relationship building

Who You'll Work With

You will report to the People Change & Transformation Senior Director, and work closely with the team Director day to day on projects & topics. Broader constellation will be our GBF HR Delivery team (a group of HR experts regionally and country focused on HR operations)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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