Business Analyst (Market Facilitator) - 18-Month FTC

We have an exciting opportunity for a Business Analyst (Grade 11) to join our Change Practices team on an 18-month fixed-term contract.

Team Overview:

The Change Practices team is responsible as a whole for the Transformation and Change capability, and each practice area is responsible for promoting best practice and maturity of processes in their area.

The BA Practice team sits within the Change Practices Team to:

- Provide a Business Analysis resource pool for complex changes

- Lead the BA Community of Practice to define, maintain and embed a framework for best practice in business analysis; and

- Assure the quality of requirements production as required across Elexon

• Business analysts will support the development of flexibility initiatives
• Business analysts are responsible for creating a shared understanding of the initiative for successful initiatives, e.g. by creating investment cases, defining the problem/opportunity, requirements and business change activities using their broad range of knowledge in the BA domain and understanding of other areas within the business.
• Business analysts independently create the required analysis artefacts and deliverables as required by the methodology (e.g. Agile, waterfall or hybrid methodologies).
• For BSC Change, Business Analysts liaise with the Change Team in order to support BSC Change processes, which can range from advice, guidance, techniques to other requirements authors, or the production of business and detailed requirements for complex changes or assurance of these requirements.
• Business analysts work closely with Product Teams and Market Designers and Architecture colleagues who are experts in the electricity market arrangements and enterprise architecture. They also interact closely with colleagues from the wider Elexon business.
• Business Analysts work closely with the supplier development team to gain an understanding of the current solutions and the best methods to implement the required change within the existing solution with limited direction.
• Business Analysts will be familiar with applying a range of techniques to analyse, clarify and communicate the business problem, benefits, business requirements and detailed requirements.
• In particular they will ask the right questions to understand the real business need or problem and effectively collaborate with colleagues at all levels to solve these problems.
• Business analysts will ensure that agreed standards and methods are applied to ensure consistency, re-use, scalability and alignment of requirements and analysis artefacts across product and project teams and contribute to the improvement of standards within the team and business processes as a whole.

Key Responsibilities:

• Plan and agree the approach for business analysis activities and deliverables for the allocated initiative and be accountable for independent completion of tasks and activities to achieve the planned approach.
• Develop investment cases for initiatives in line with Elexon’s strategy and roadmaps, presenting options as required.
• Elicit, analyse, define, document and communicate the business requirements using in-depth knowledge of the BA tools and techniques to create a shared understanding amongst business and technical stakeholders to enable the implementation of an effective solution with low levels of direction from reporting manager.
• Collaborate with team members (internal or from service providers) to understand the existing solution and ensure that the requirements are drafted for the proposed solution to meet the business outcomes
• Help communicate the business impact of the complex initiative, and ensure that everyone involved understands the requirements and how the provided solution would addresses them
• Identify and engage appropriately with all stakeholders, including industry stakeholders where relevant
• Develop BA Practice capability by applying, sharing and embedding best practice, creating templates, embedding techniques
• Apply standards and methods to ensure consistency, re-use, scalability and alignment of requirements and analysis artefacts across product, change and project teams
• Ensure requirements and solutions are aligned with Elexon’s enterprise architecture principles and target architectures
• Assure as required the business analysis undertaken by less experienced business analysts and that undertaken by other requirements authors e.g. Market Designers and Change Assessment Team colleagues is in-line with the expected outcomes
• Be proactive and propose tasks and deliverables that have not been considered by the project or product team that are required for successful delivery
• Lead Elexon’s Business Analysis Community of Practice in conjunction with the BA Practice Team
• Participate in department or cross-company projects and initiatives. Using T-shaped skills to facilitate workshops and sessions as required to get to a consensus on the next steps.
• Contribute to the review, development, improvement and communication of team policies, processes and procedures
• Apply acquired knowledge of related roles to cover other roles in smaller initiatives
• Proactively contribute to improvements to the business processes adopted within projects or products that would result in operational time or cost savings.
• Provide key analysis in the triage process to determine resolutions to problems with the existing solution

Capabilities and competencies:
Critical:

• Self-motivated, proactive and takes ownership of successful business outcomes.
• Able to solve business problems, adapt to the business environment and be resilient when faced with challenges.
• Comfortable working with ambiguity
• Strong facilitation, collaboration and influencing skills.
• Familiar with the software development life cycle and different approaches such as waterfall and Agile
• Proficient in a range of business analysis techniques, standards and methods
• Energy / finance background – mathematical background or strong understanding of formulas would be a strong benefit.
• Able to quickly gain domain knowledge.
• Able to build and maintain relationships with a variety of stakeholders.
• Able to understand, simplify and communicate complex processes / business process re-engineering.
• Able to elicit, document, analyse complex business requirements including calculations.
• Experience in requirement and process definition, analysis, modelling

Developmental / Desirable:

• Recognised business analysis qualification e.g. BCS Diploma in Business Analysis or IIBA CCBA or CBAP
• Familiar with enterprise architecture tools (e.g. Orbus), Agile tools (e.g. JIRA/Azure DevOps).
• Experience in digital transformation – legacy systems to modern architecture patterns (e.g. micro services /data hubs)
• Experience in developing business cases / defining initiatives.
• Experience in developing customer journeys

Elexon career path / Potential next role(s):

• Portfolio Business Analyst / Lead Business Analyst

In return, Elexon provides:

• £54,500
• 28 days annual holiday + Bank Holidays
• Discretionary annual incentive scheme
• Life assurance
• Pension
• Private medical (Bupa)
• Private dental (Bupa)

At Elexon, our employee wellbeing is particularly important to us, which is why we are proud to provide:

• Hybrid working - 2 days per week at our London office
• BUPA health check
• Employee Assistance Programme
• Eye care voucher scheme
• Subsidised gym membership
• Cycle to Work Scheme
• Buying & selling holiday scheme
• Computing scheme
• Corporate Social Responsibility (CSR) days
• Season ticket loan

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

• Provide true equality of opportunity
• Attract and retain diverse talent
• Listen to all voices
• Be representative of the communities we work in
• Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voic es