Business Development Manager

DrDoctor
London

Who are you?

We’re looking for a Business Development Manager with healthcare sales experience, ideally within the NHS, to join our growing Commercial team.

This isn’t a typical transactional sales role. Our approach is consultative, and often closer to “consulting that sells”. NHS Trusts, ICSs and ICBs are our clients, and the patient experience is at the heart of everything we do.

You’ll be comfortable working with long, complex sales cycles and building trusted relationships with senior stakeholders. You’ll bring the ability to listen, analyse, and structure solutions that solve real problems – balancing commercial acumen with empathy for the challenges the NHS faces.

 

OK, that’s me, but who are DrDoctor?

Take a look at our careers page () to find out a bit more about our mission, vision, and impact!

But ultimately, we 💚 the NHS and want to help it work better. We radically transform the delivery of health services to make healthcare work for everyone – for patients, doctors, administrative teams and taxpayers. 

 

What would I be doing day to day?

One of the great things about a scale-up is that every day is different and there is always an opportunity to get involved in something outside of your ‘BAU’!

However, the key things you could expect would include:

  • Growing pipeline by prospecting and opening doors in new accounts where DrDoctor has no existing footprint.
  • Building long-term, trusted relationships with NHS leaders at multiple levels – from operational managers to C-Suite.
  • Running consultative discovery conversations to uncover needs and co-design solutions.
  • Confidently pitching and demoing DrDoctor to a range of audiences, both virtually and in-person.
  • Collaborating with our product, delivery, and integration teams to scope the right solutions.
  • Producing compelling proposals and presentations that link our capabilities and expertise to identified problem areas and desired outcomes
  • Negotiating and closing deals that balance value for clients with DrDoctor’s growth.
  • Feeding back market insights, regional priorities and funding opportunities to the business.
  • Keeping on top of your pipeline, forecasting accurately, and hitting monthly KPIs, quarterly OKR’s and annual targets.
  • Continuously learning and sharing what works, both with clients and across the team.

 

OK, I’m interested. What experience do I need to have?

Must haves:

  • Demonstrated success in enterprise or public sector technology and/or consulting sales with long, complex sales cycles.
  • Experience meeting or exceeding annual sales targets.
  • Ability to adapt communication style for varying NHS stakeholders and personalities.
  • A consultative selling style – able to simplify complex problems, ask the right discovery questions and shape solutions conversationally and in writing.
  • Commercial acumen: strategic deal planning, structuring proposals, and influencing procurement.
  • Hustle and drive – proactive, resilient, and not afraid to pick up the phone.
  • Strong working knowledge of the NHS and NHS procurement processes.

Nice to haves:

  • Background in management consulting, NHS graduate scheme, or transformation roles.
  • Previous SaaS or digital health sales experience.
  • Existing network of NHS digital decision-makers across Trusts or ICBs.
  • Understanding of the patient portal market, EPRs/PAS.
  • Experience as a solutions architect, management consultant or similar

We know from research and experience that candidates may not apply if they don’t think they meet 100% of our requirements. If you don’t tick all the boxes but feel you would be a good fit, we would still love to hear from you. We are committed to creating a diverse and inclusive culture!

Just to let you know too, we will need you to have the Right To Work in the UK.

 

We are perfect for each other, what are the next steps ?

We are currently recruiting heavily and have a lot of CVs to go through. However, we don’t wait for roles to close before going through your CV. We will be in touch in a few days to let you know if we think we might be a match, and if we are not. Unfortunately, because we get so many CV’s we are not able to send a personalised reply if it’s not a match. However, if you want more details as to why, just drop us a note and we will arrange to get some feedback over to you.

If it’s a match, then we will arrange a time to talk to you on a quick 30 minute call. It’s just an informal chat so you can relax! We will tell you more about the role, the team and why you should want to join us.

If we continue, then we will invite you to meet some of the team, most likely virtually. Some our roles will also be subject to completing an assessment or a role related exercise.

We get there are a lot of great roles out there, so we will make sure to get through the rounds as quickly as possible. All we ask is you keep us up to date with your plans.

 

I can’t wait to get started, what are the perks?

An awesome team and mission? Oh, you want more?

We keep all of our Perks and Benefits updated on our careers page – we like to think there is something for everyone! Let us know if you have any questions regarding them.

As DrDoctor has grown, we are seeing more of our people wanting to socialise in different ways.

Whilst we know that some of us love to go to the pub, we want to make sure we are including a wide variety of activities and events for our teams to enjoy each other's company, we aim to continue creating an open space for anyone and everyone to suggest how they’d like to spend time with their teams.

We love a Summer and Christmas party and regular company/team socials and away days. In the past year or so, we have enjoyed AI Games, Agile Games, Terrarium Making, Wreath Making to name a few. We hold held various events for celebrations such as Holi Festival, International Women’s Day, Pancake Day and Pride celebrations and our Birthday!

 

Salary banding for this role is: £53,000 to £70,000

#LI-Hybrid

 

 

Posted 2025-11-07

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