Account Executive

📍 Location: London (Hybrid Remote)
🕛 Job type: Full time

Who we are

We're a group of restaurant-obsessed foodies with a passion for shifting restaurants from surviving to thriving.

Our purpose is to supercharge restaurant performance and our mission explains how we’re going to do just that. We believe that every restaurant operator should know what’s going on in their business and what they can do to optimise their performance.

We are backed by leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.

Tenzo team in numbers: 4 offices, 14 nationalities, about 30 Tenzonians.

Diversity and Inclusion

Tenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

About the role

We’re looking for an Account Executive to join our sales team. Your mission will be to help triple the number of restaurant groups that Tenzo works with. You will get a regular flow of inbound leads (both from our Marketing and Partnership teams) that you will take through the sales process - from the discovery call to closing the sale and handing it over to our customer success team.

You’ll have the freedom to think outside the box so you’ll need to be self-dependent and really organised. If you consider yourself to be curious, creative and bold, as well as a natural people-person who’s great at building rapport, we would love to hear from you!

Your mission

• Client handling from the moment of lead generation, through to qualification
• Call handling and objection handling to qualify leads to sales
• Efficient CRM database management (Salesforce)
• Qualify leads through a number of methods (Phone predominantly, email, LinkedIn, etc.)
• Engage, excite and schedule clients for further consultations in sales
• Discover important pain points and understand the needs of our targets
• Become an expert in the restaurant technology ecosystem market
• Work closely with marketing and sales to qualify leads, feedback success and failure

About you

• 3+ years experience selling B2B SaaS solutions and/or 5+ years experience in hospitality (some of which as a general manager, area manager, ops director, founder)
• A goal oriented, driven and disciplined approach who is skilled in managing time and resources
• The agility to learn and adapt in a fast paced environment and ability to establish credibility with internal and external stakeholders
• An understanding of data analytics and the value of data in the workplace / in business
• Proven background of achieving or exceeding targets
• Consultative mindset
• Passionate, confident and assertive team player
• Bonus if you have hospitality experience and can speak more than one language!
  

Work perks and benefits

Tenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.

• 💻 Tenzo Swag
  We’ll hook you up with workstation perks, Macbook and all software needed on your first day!
• 🏡 Work from Home
  You'll receive a £75 work from home set up budget, which renews every year
• 🕰️ Flexible Working
  A minimum of 2 days a week in the London office, plus any additional days such as trade shows, team quarterly meet-ups
• 📈 Stock Options
  Eligibility to our stock options program
• 💰 Pension
  ESG pension scheme
• 🚇 Office Location
  WeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU
• 🍴 Customer Lunches
  Every quarter we plan a team lunch at one of our customer’s restaurants
  
• ⛰️ Tenzo Offsite
  A chance to meet fellow team members from all over the world at our annual team offsite
• 👓 Your Eyesight
  We cover tests and contribute £75 to spectacles (or equivalent in local currency)
• 💗 Your Development
  Dedicated time for personal & professional development (we’re supportive of external L&D resources when needed) and monthly lunch and learns
• 🌴 Annual Leave
  25 days of holiday + bank holidays (increasing to 27 after 1 year and 29 after 2 years tenure)
• ✈️ Work Abroad
  Seeking a change in environment? Enjoy up to 2 weeks during the UK summertime working abroad!
• 🚀 Start-up Life
  Working as part of a small team, you benefit from a level of responsibility from the get go
• 🥳 Socials
  Monthly events both in person and virtually!

Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.