Household Manager - Residential
Job Details
Key Responsibilities and Accountabilities
- Discuss any staff deficiencies with the Registered Manager and ensure new team members are introduced according to the Common Induction Standards and Nightingale Hammerson's checklist. Manage staff effectively by planning rotas and ensuring a suitable skill mix.
- Coordinate team efforts within the unit, providing support, ensuring clear communication, and liaising with relatives and external agencies. Respect Jewish cultural practices, including food, death, and religious observances.
- Adhere to Nightingale Hammerson's health and safety regulations, including fire, accidents, and other incidents.
- Address complaints or concerns from residents, relatives, or staff in a compassionate manner, following Nightingale's Complaints Procedure, and seek senior assistance when needed.
- Implement Nightingale Hammerson’s Policies regarding attendance, leave, and discipline, ensuring staff supervision complies with CQC requirements and addressing training needs.
- Develop effective relationships with managers, clinicians, and external stakeholders,
- Maintain personal and professional development
- Engage in supervision.
- Act as a role model, promoting a philosophy of care that respects residents' individuality, dignity, privacy, and rights.
- Adhere to Nightingale Hammerson’s policies, particularly the Code of Conduct and Caldicott principles regarding sensitive information. Keep the Registered Manager informed of developments and concerns at Nightingale House. Collect, analyse, and report data to the Registered Manager or relevant parties. Participate in on-duty or out-of-hours rosters as needed. Engage in agreed performance review systems. Assist in reviewing the performance of others as required.
Standard Responsibilities
Adopt and comply with Nightingale Hammerson’s values, policies and procedures, and regulatory frameworks including:
• Code of Conduct
• Health & Safety
• Data Protection, privacy and use of IT resources
• Regulatory standards and probity
• Risks and internal controls framework
• Human Resources policies and procedures
• Equality and diversity
No role profile can cover every issue which may arise within the post at various times. The post holder is expected to carry out other duties from time to time, which are broadly consistent with those described.
Person Specification
Education:
- Health & Social Care Qualification (Essential) Certified assessor qualification (Desirable)
Knowledge and Skills required:
Knowledge of current legislation in relation to older people and current clinical practice (Essential) (eg eating and swallowing difficulties, pressure ulcers, medication management, care records) Knowledge of innovations and development with respect to older people (Essential) To have effective leadership and organisation qualities, including an in-depth knowledge of communication skills required to effectively manage staff and other resources. As well as providing reassurance where necessary to residents (Essential) Ability to work within the context of the care planning process and ensure that it is properly implemented in areas of work under the management of the postholder
Experience Required:
Relevant experience of managing staff in a social care setting caring for older people (Essential) Experience of providing support to staff (Essential) Experience of inspection process and quality assurance systems (Essential) Experience of training and development of staff, including in-service training (Essential) Knowledge of Microsoft packages. Word/Excel (Essential)
Recommended Jobs
Senior Product Manager, Acquisition
Fresh Food, Happy Dogs. We believe dogs deserve the healthiest, most natural and tastiest meals - with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at …
MFL (French) ECT - Haringey - Independent School
School Status & Location Sector: Leading Independent School, Outer London. Borough: Haringey. Start Date: Permanent, full-time role commencing January 2026. The Opportunity & School Pro…
Biology Teacher Position - Independent Mixed School -...
A leading independent Mixed School in Richmond upon Thames, South West London, set within attractive grounds and highly regarded for its academic and co-curricular programmes, is seeking a Teacher of…
Theatre Technician Role in Barnet - Independent Secondary...
We are working with a high-achieving independent school in North West London recruiting for an energetic Theatre Technician. This school is renowned for its state-of-the-art facilities and its commit…
Waiter - Mirror Room
Press space or enter keys to toggle section visibility Role We are currently looking for a Waiter to join our team in Mirror Room Restaurant at Rosewood London. Our Waiters ar…
Public Relations Apprentice - UK
Public Relations Development Program for Recent University Graduates At Prosek Partners, the stories we tell impact the global economy. Prosek's PR Development Program offers post graduate stu…
Junior Sous Chef
As a Junior Sous Chef at the Plough & Harrow , you will have a passion for serving great food, training great people and leaving a smile on our guests faces. You’ll run a section, ensuring your tea…
SAP Security & GRC Consultant
SAP Security & GRC Consultant UK based, INSIDE IR35 Remote, immediate start We are working with a major consulting firm who are looking for SAP Security and GRC Consultants for the below require…
Senior Manager - Liquidity and Market Risk
Provide oversight of London branch Liquidity and Market Risk Management. Support the delivery of a roadmap to strengthen local liquidity risk management. Provide daily limit monitoring, review and…
Store Manager - London, Islington - Holloway Road
Store Manager - London, Islington - Holloway Road Location: London, Islington - Holloway Road Salary: £33,280 Contract: Permanent Take the lead in your own Co-op store as a Store Manager…