Regulatory Business Analyst

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Regulatory Business Analyst.

Reporting into the Head of Digital Regulatory Change, you'll be responsible for the execution of project priorities while maintaining the conceptual and technical integrity of the features for the team. You'll also be involved from initial product conception to its business implementation and throughout continuous improvement.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Lead requirements gathering and definition activities across both proposition and operating model within a scaled agile development environment
• Work closely with the Product Owner to understand needs and document requirements utilising scaled agile frameworks
• Identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations
• Document end-to-end delivery of changes from scoping and initial requirement elaboration, to release and evaluation including and any ongoing feature enhancements or changes

To be successful in this role you should meet the following requirements:

• Delivered digital projects within the scope of Payment Service Regulations 2017 (PSR2017) (Open Banking / JROC ) and the Retail Banking Market Investigation Order 2017
• A deep understanding of the regulatory landscape where you have worked on regulatory deliverables such as: The Banking Act 2009, Consumer Credit Act (1974, updated 2006), The Financial Services and Markets Act 2000 (FSMA 2000), Consumer Rights Act 2015, Banking Conduct of Business Sourcebook (BCOBS), Data Protection Act 2018 (DPA 2018) and Anti-Money Laundering Regulations (AML).
• Knowledge of FCA regulations including PS22/9 Consumer Duty, enhanced care needs Care Act 2014, Effective customer warnings FCA PRIN, Fraud counter measures and effective customer warnings under the Contingent Reimbursement Model Code
• Strong knowledge and experience of digital banking channels (Mobile, browser and Open Banking APIs) and products (payments, loans, cards etc.)
• Delivery experience on domestic and international payments with ISO20022
• Proficient in the SAFE Agile methodology with a track record of managing multiple financial services regulatory deliverables
• Able to play a key role in identifying and assessing potential regulatory risks, developing and implementing risk mitigation strategies, and ensuring that our digital products and services are designed and operated in a way that minimises regulatory risk
• Experience of collaborating with and managing a variety of key stakeholders such as, legal, risk, compliance and fraud second lines of defence

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500