Business Operations Officer - Strand, London, WC2R 2LS

Business Operations Officer - Strand, London, WC2R 2LS

About us

The Faculty of Arts & Humanities, established in 1989 in its present form, is one of the most prestigious faculties of its kind, ranked in the top six in Europe (QS World University Rankings, 2018). We offer a wide range of traditional and contemporary subjects, ranging from ancient languages and philosophy to film studies and music, and from digital humanities to culture, media and creative industries.

About the role

This post is an opportunity to begin a career in business and financial administration in a small friendly team within a London Russell Group University. The Business Operations Officer will work within the Arts & Humanities Faculty Office Business Operations Team.

The postholder will assist with expense claim processing, payroll payments, purchasing and travel booking requests, relating to a wide range of Faculty budgets. They will assist in managing shared Faculty inboxes and will report to the Business Operations Manager. The postholder will also assist with other general office management duties, as directed.

The successful candidate will have excellent communication skills, be well organised and enjoy working as part of a busy and friendly team. They will have experience of delivering excellent customer service, working well in a fast-paced environment and have a working knowledge of Microsoft Office applications and IT systems.

The Faculty actively supports the development of a respectful, positive and supportive culture, which sustains excellence and fosters growth, both for individuals and for the Faculty's professional services as a whole. We are committed to supporting our staff in a range of ways from considering flexible working and job share arrangements, to facilitating and encouraging continuing professional development activities.

This is a full-time post (35 hours per week) and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. A good standard of general education with excellent numeracy and literacy skills
2. Excellent oral and written communication skills
3. Time management skills with a flexible approach to work
4. Experience of dealing with a wide variety of enquiries face-to-face, by telephone or by email
5. Ability to work as part of a team
6. Knowledge of Microsoft Office
7. Experience processing high volume enquiries
8. An aptitude for problem solving

Desirable criteria

1. Knowledge of e-procurement systems and/or financial processing

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.