Business Analyst

Overview

The Business Analyst is responsible for identifying business needs and opportunities for improvement through effective analysis, documentation, and stakeholder collaboration. The role bridges the gap between business and technology teams, ensuring that solutions align with business goals and deliver measurable value.

Responsibilities

• Work with stakeholders to gather, analyze, and document business requirements.
• Translate business needs into functional specifications and user stories.
• Facilitate workshops, interviews, and meetings to understand current and future processes.
• Map and model business processes (As–Is and To–Be).
• Collaborate with technical teams to ensure requirements are accurately implemented.
• Support testing activities by reviewing test cases, validating functionality, and assisting in UAT.
• Contribute to project planning, scoping, and prioritisation efforts.
• Track and manage change requests and support impact analysis.
• Produce clear and concise documentation including BRDs, functional specs, user stories, and process flows.
• Act as a liaison between business units and IT throughout the project lifecycle.

Qualifications

• Bachelor's degree in Business, Information Systems, or related field.
• Certification such as CBAP, CCBA, or PMI–PBA.

Essential skills

• Strong understanding of business analysis methodologies (e.g., BABOK, Agile, Waterfall).
• Excellent written and verbal communication skills.
• Familiarity with BPMN or UML modeling standards.
• Knowledge of project management and software development lifecycles.
• Strong analytical and problem–solving abilities.

Desired skills

• Analytical Thinking
• Communication & Facilitation
• Stakeholder Engagement
• Detail–Oriented
• Critical Thinking
• Adaptability
• Problem Solving
• Team Collaboration

Experience

• Proven experience in a Business Analyst role.
• Proficiency in tools such as Microsoft Excel, Visio, JIRA, Confluence, or similar.
• Experience documenting requirements, user stories, and process flows.
• Experience of working with Flexcube
• Experience with core banking systems
• Experience working in Agile/Scrum environments.
• Experience in change management or process improvement initiatives.
• Industry–specific experience (e.g., banking, healthcare, retail).

What do I need before I apply

• Full–time, standard business hours.
• May involve occasional travel to client or business sites.
• Hybrid or remote working arrangements may be available.

Benefits

• Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy – enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive

<>