Assistant Facilities and Workplace Experience Manager

Job Introduction

Join Our Team as an Assistant Facilities and Workplace Experience Manager – Make an Impact Every Day

Permanent full time

University of Greenwich Medway Campus ME4 4TB, flexibility to cover other campuses as and when required. Monday - Friday
8:00 am – 4:30 pm
40 hours pw

£34,000 - £35,000pa + excellent benefits

About the Role

At Sodexo, we believe that a great campus experience goes far beyond the classroom. It’s about creating safe, welcoming, and inspiring spaces where students and staff can thrive. That’s why we’re looking for a passionate and proactive Assistant Facilities and Workplace Experience Manager to join our dynamic team at the University of Greenwich, Medway.

If you’re ready to make a positive impact through exceptional service delivery, people leadership, and innovative workplace experience solutions, this is the perfect opportunity to grow your career with a global industry leader.

Working closely with our Service Delivery Manager, you’ll play a key role in delivering high-quality Integrated Facilities Management (IFM) services across the campus. You’ll lead and inspire a diverse team and ensure that every aspect of our services contributes to a safe, efficient, and engaging environment for all campus users.

You will be instrumental in managing a broad range of hard and soft FM services, including cleaning, security, business support, compliance, grounds, pest control, and more. Your proactive approach will help shape an outstanding workplace experience throughout the university community.

• Lead and motivate a multi-skilled team to deliver exceptional FM services

• Manage service budgets, including labour, consumables, and materials

• Drive continuous improvement, innovation, and performance excellence

• Ensure full compliance with SLA, KPIs, safety standards, and audit requirements

• Oversee subcontractor performance and build strong supplier relationships

• Deliver engaging team communication, from daily huddles to monthly meetings

• Champion health, safety, and wellbeing across all service lines

• Support recruitment, training, development, and performance management

• Analyse data and service reports to implement meaningful improvements

• Foster strong relationships with clients, stakeholders, and internal teams

For a list of responsibilities please view the attached job description

At Sodexo, our purpose is to create a better everyday for everyone we serve. Join us in shaping a vibrant, safe, and inspiring campus environment at the University of Greenwich. Your leadership will help deliver services that truly matter.

What We’re Looking For

We’re seeking a hands-on, people-focused leader who takes pride in delivering exceptional results. You will bring:

• Minimum 3 years’ management experience in FM or a similar environment

• Strong knowledge of hard and soft FM service delivery

• IWFM Level 4 qualification (or working towards it) – desirable

• Experience in budget management, resource planning, and payroll systems

• Confidence in producing and presenting performance reports

• A positive, solutions-focused mindset and commitment to continuous improvement

• Strong understanding of risk assessments, compliance, and safe systems of work

What We Offer

At Sodexo, this is more than just a job—it’s your chance to be part of something greater. We celebrate individuality, encourage purpose-driven work, and empower you to succeed on your own terms. Here’s what you can expect when you join us:

• A competitive salary & excellent benefits package.

• Opportunities for career growth and development.

• A diverse, supportive, and inclusive workplace.

• The chance to make a real difference in the day-to-day experience of students and staff

Additional Perks & Benefits

• Unlimited access to an online mental health and wellbeing support platform.

• An Employee Assistance Programme for legal, financial, and personal support.

• 24/7 access to a virtual GP service.

• Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.

• Membership in the Mercer Aspire Pension Plan to help you save for your future.

• Learning and development opportunities to enhance your career growth.

• A Bike to Work Scheme, supporting both your fitness and the environment.

Ready to Be Part of Something Greater?

If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it.