Customer Service Assistant
- Provide prompt and accurate responses to customer enquiries.
- Manage and process orders efficiently, ensuring delivery deadlines are met.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to resolve customer issues effectively.
- Support the preparation of reports and documentation as required.
- Ensure compliance with company policies and procedures in all customer interactions.
- Identify opportunities to improve customer satisfaction and suggest solutions.
- Assist in coordinating with external stakeholders when necessary.
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