ER Lead

Michael Page
City of London, Greater London

  • The role is responsible for

    * manages complex employment matters, including tribunals and exits, providing timely, compliant and accurate outputs to support business needs

    * leads on all responses to early conciliation requests, resolving where possible and leads on et3 responses in conjunction with employment lawyers to ensure that claims are defended responsibly and the company is not put at risk

    * ensures training for managers across the business to provide knowledge of policies + process and skill to manage er cases locally. works closely with operations and pbps to resolve escalated er cases quickly and fairly to ensure a harmonious working environment and avoid litigation

    * accountable for ensuring business has up to date and fit for purposes people related policies not limited to er. maintains a process for ensuring policies are version controlled and updated in accordance with legislation changes

    * responsible for ensuring legal compliance and cascade of changes (e.g. right to work, statutory policy)

    * communicates changes to the business in the most appropriate fashion
    • * coaches and leads a team of people advisors to deliver all risk levels of er case loads
Posted 2025-11-03

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