Finance Systems Administrator

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.


Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the role

Reporting to the Head of Group FP&A, the Finance Systems Administrator will manage and develop the company’s recently implemented consolidation, planning and reporting EPM system (CCH Tagetik), working closely with two experienced FP&A Systems Managers. You will play a key role in enabling data-driven decisions and supporting Collinson’s growth through robust financial systems. Working in collaboration with the finance, data and systems teams, the focus will be primarily to provide administrative support for Tagetik, first line support for user queries, alongside supporting the delivery of ongoing development to forecasting, consolidation and reporting activities.

Key Responsibilities

EPM Management:

• Work on the administration and maintenance of Tagetik, ensuring optimal functionality and performance.
• Act as first line support for Tagetik queries, effectively triaging and resolving or escalating.
• Troubleshoot and resolve issues related to Tagetik. And then implement improvements to prevent repeat issues.
• Implement enhancements and upgrades to meet evolving business requirements.
• Ensure compliance with security access controls and change management procedures, in compliance with company policies.

Integration & Data Management:

• Collaborate with cross-functional teams to integrate Tagetik with other financial systems and tools.
• Ensure accurate and seamless data flow between Tagetik and other business applications.

Reporting & Analysis:

• Develop in-depth knowledge of the CCH Tagetik system and the Collinson Group’s implementation.
• Develop capabilities to write advanced Tagetik reports and become a go to for other power users in the business.

Collaboration:

• Collaborate with finance and IT teams to align system capabilities with business needs.
• Coordinate and collaborate with stakeholders of all levels throughout finance to understand and support their financial systems & reporting requirements.
• Participate in cross-functional projects to enhance overall financial system efficiency.

User Training & Support:

• Develop and deliver training programs for users to maximize their proficiency in utilising Tagetik.
• Provide ongoing support to users, addressing inquiries and assisting with problem resolution.
• Develop and manage technical documentation.

Technical Expertise:

• Develop a strong technical understanding of Tagetik, including advanced formula writing, dimensionality, and reporting capabilities.
• Stay abreast of industry best practices and emerging trends in FP&A and EPM systems.

Knowledge, skills & experience required

• Previous experience of working with finance systems
• Demonstrable ability to learn new systems.
• Finance & accounting knowledge, with experience in financial planning activities and consolidation activities desirable.
• Expertise in process improvement methodologies.
• SQL experience desirable.
• Highly numerate and analytical with a strong data analysis and problem-solving skillset and the ability to produce complex reports.
• High-energy, adaptive, collaborative and responsive work style.
• Ability to work in a fast-paced, complex and dynamic work environment with poise and professionalism.
• Ability to communicate effectively with stakeholders.
• Strong organisational skills and attention to detail.
• Experience working in large companies with complex financial systems environments is preferred.
• Highly motivated, self-starter with a positive attitude and a passion for delivering improvements resulting in clear business value.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]