Senior Business Operations Associate

SENIOR BUSINESS OPERATIONS ASSOCIATE

Team: Business Operations
Location: Paddington London
Employment status: Full-time
Reporting to: Head of Business Operations
Working week: MondayFriday

About Hyperlayer

Hyperlayer is building a payments platform that helps people feel more confident secure and in control of their financial lives. We turn digital wallets into smart wallets that support people families and communities in spending with intention and ease.

Our technology enables purposeful spending thoughtful rewards and shared financial experiences like group saving and contributing all in one place.

We work with major retailers and financial institutions to create solutions that genuinely support people in their everyday financial decisions and long-term wellbeing.

About the Role

Were growing our Business Operations Team and are looking for a supportive thoughtful and relationship-oriented Senior Business Operations Associate . In this role youll work closely with the Head of Business Operations and become a trusted partner in organising guiding and delivering initiatives that help the company flow smoothly and sustainably.

Youll collaborate with friendly dedicated colleagues across Sales Partnerships Product Tech Finance and Leadership contributing to a wide range of projects from crafting meaningful client materials to nurturing efficient processes and building clear business insights.

This role is ideal for someone who values shared success enjoys making complex things feel simple and thrives in environments where people lift each other up.

Key Responsibilities

• Work as a trusted partner to the Head of Business Operations helping create clarity prioritise thoughtfully and bring structure to initiatives across the organisation.
• Support cross-functional collaboration working closely with Sales Partnerships Finance and Operations to foster alignment smooth communication and collective progress.
• Develop clear beautifully presented materials creating client and investor decks internal documents and leadership-ready content that makes information feel accessible and welcoming.
• Co-create and prototype client concepts partnering with Sales and Partnerships to shape possibilities visualise opportunities and bring fresh ideas to life using tools like Figma PowerPoint and SharePoint.
• Strengthen operational wellbeing simplifying processes encouraging better working rhythms and helping teams stay organised and connected.
• Support key operational foundations nurturing vendor relationships contributing to security initiatives and helping maintain a reliable calm operational backbone.
• Use data thoughtfully pulling insights from HubSpot SharePoint and analytics tools to help inform decisions in a grounded balanced way.
• Mentor and support junior colleagues offering guidance encouragement and coaching that helps them learn feel confident and grow in their roles.

You Should Apply If You Have

• 35 years experience in business operations consulting sales operations or strategy roles.
• Knowledge of financial services and technology ideally including fintech.
• Experience managing multiple stakeholders and projects in a steady organised manner.
• A blend of creativity and structure comfortable designing beautiful materials and shaping processes that support clarity and flow.
• Familiarity with tools such as HubSpot (or other CRMs) PowerPoint SharePoint and Figma.
• Comfort using reporting tools such as PowerBI and Excel.
• A reflective data-aware mindset that uses insights to guide improvements.
• Strong written and verbal communication skills able to explain finance/tech topics in a warm and accessible way.
• A collaborative open and empathetic approach to teamwork.

How to Apply

Click the button to upload your CV and answer a few short questions.
If youd like to discuss the role further youre welcome to contact us at .

Please note: We are not offering UK work visa sponsorship for this role. Candidates must have existing non-sponsored right to work in the UK.

Working at Hyperlayer

We believe in the power of working together in person learning from one another building authentic relationships and sharing moments of creativity and discovery. Our in-office culture is warm collaborative and built around mutual respect and growth.

We offer benefits designed to support wellbeing balance and long-term development:

• Performance-based bonus scheme
• 25 days annual leave bank holidays your birthday off and an additional day per year of service (up to 30 days)
• Critical illness and life insurance cover
• AXA PPP Health Insurance including gym offers
• Cycle-to-work scheme
• Referral bonus scheme
• Workplace nursery scheme

Equity Diversity and Inclusion

Hyperlayer is built on the belief that financial wellbeing should be accessible to everyone. Our commitment to equity diversity and inclusion reflects this mission.
We are dedicated to creating a workplace where people feel supported valued and able to bring their whole selves to work.

Were learning and evolving continuously and we welcome team members who appreciate inclusive human-centered environments and want to contribute to shaping them.

Data Privacy

As part of our recruitment process Hyperlayer Limited collects and processes personal data relating to applicants. Were committed to transparency and to meeting all data-protection obligations. To read more click here.

Required Experience:

Senior IC