Espresso Machine Technician (Hiring Immediately)

We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principles have formed the backbone of our business – People, Flavour and Innovation. We are united in our genuine care for each other, our customers, and our belief in what we do. We need great people who will bring their imagination, skills and most importantly, their passion to our business. About the role Our customers can’t provide our amazing coffee without the right machinery (premium hand-crafted espresso machines to be exact). That’s where you come in! Combining your love for coffee and passion for problem-solving and customer service, you will help our customers get excited about their beautiful equipment and be there in times of need. Strong lateral thinking & troubleshooting skills are essential for this role. We are looking for somebody who has a passion for coffee and has ideally worked with a coffee machine before. Alternatively, if you have an electrical/engineering background and are mechanically minded and love nothing more than fixing what’s broken, this could be for you. Excellent time management and a head for admin are also a must. No two days will be the same as you travel out to visit our awesome customers in cafes all over the UK. For this reason, a full driver’s licence and a willingness to travel is essential and some weekend hours will be required. We offer a 7 day a week service to our customers and on occasion need to attend to emergencies out of hours (pre 9am, post 5pm and weekends). The team take this is turns to be 'on-call' and we provide additional remuneration to be on-call. About you Excellent communication skills Genuinely enjoy interacting with people from all walks of life A passion for problems solving Exceptional time management and a head for admin Self-motivated Good eye for detail Details: Hours: 5 days per week around 40 hours per week. Days: Monday - Friday. Weekend working is required on occasion. Times: Normally 9-5 unless 'on call'. Salary: £33,000-35,000 plus on call and overtime (salary is dependant on experience) Probation period: 3 months Reporting to: National Technical Manager Experience: A love for hospitality and the coffee industry is required. No previous technical experience is required but would be very beneficial, some work with coffee machinery is essential. Additional: A full clear driving license is essential; the successful candidate will feel comfortable driving a van in London and long distances. This is a fantastic opportunity for somebody who already has hospitality experience and is looking to further their career in the coffee industry. We offer full training, great staff perks, a competitive salary, career development and a great company culture. If this sounds like you then please apply with your CV and a cover letter explaining: Why you’d like to work for Allpress What interests you in the role Why you think you’d be a good fit Annual Leave and support: 33 days of annual leave 5 days of personal leave An employee assistance programme supporting your mental health Enhanced parental leave Gender affirmation leave Training and Development: Full role specific training including coffee skillset training with our Head of Coffee Benefits: Fully paid access to Wellhub Free weekly beans for home Cycle to work scheme 30% off all retail goods Discounts across our community partners Allpress is a proud Living Wage Employer. We believe that taking care of our staff allows them to take better care of our customers. Diversity & Inclusion Pledge At Allpress we truly believe we are better together – We are committed to being an inclusive organisation where all people feel valued, respected and engaged. We commit to… Continuously working towards removing barriers and bias. Building inclusive teams who represent people from all groups in society Building a safe environment where it is encouraged to speak out against discrimination in any form. Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work