Reliability Shift Manager

Alstom
London

Req ID: 498246

Location: Old Oak Common, NW10

Appointment Basis: Permanent, 24/7 Operation therefore must be flexible (Days, Nights, Weekends)

Apply by: 13th November

Salary + Benefits: CIRCA £68,000

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

You will be required to assist the depot operational and project teams to facilitate fleet operators to undertake/supervise mechanical & electrical maintenance, detailed fault finding and repair, reliability growth on the class 345 Aventra fleet.

Successful applicants will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company’s processes, procedures and comply with all safety regulations. The role will be responsible for a level of people management to ensure sufficient cover, competence and knowledge is maintained throughout a 24 / 7 period. This is Safety Critical environment and all tasks undertaken will need to ensure that the operator can achieve and maintain the reliability and availability targets set for the trains.

We’ll look to you for:

  • Manage and lead team in technical workload for High level technicians across Old Oak Common
  • Lead and be key point of contact for articulating and presenting technical diagnoses to customers, specifically chairing customer and internal FRB
  • Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.)
  • Lead detailed fault finding, diagnostics and review work of hi tech team
  • Drive culture to produce solutions that provide short term mitigation and long-term resolution
  • Monitoring of warranty issues and liaising with supplier technical teams
  • Assisting engineering team in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Technical Publications and Central Engineering teams where required
  • Monitor of trains in service using remote monitoring system called Orbita
  • Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on-board computers.
  • Plan and lead system software updates as required
  • Service Provider representation on the internal safety forum, feeding back decisions and outputs to the Customer
  • Lead team and drive positive Health and Safety culture
  • Gather evidence of faults and create reports to ensure warranty covered parts are replaced
  • Lead appointed person for electrical safety across Old Oak Common

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

  • Demonstrate excellence in approach to work and people activities
  • Practical hands on approach to problem solving
  • High Level fault finding electrically and mechanically
  • Responsible for accurate completion of all paperwork prior to supervisor validation.
  • Highly self-motivated individual, able to work under your own initiative
  • You will possess excellent communication and interpersonal skills

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

  • Enjoy stability, challenges and a long-term career free from boring daily routines
  • Collaborate with transverse teams and helpful colleagues
  • Contribute to innovative projects
  • Steer your career in whatever direction you choose across functions and countries
  • Benefit from our investment in your development, through award-winning learning
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
  • Up to 52 weeks full maternity and adoption pay
  • A wide range of flexible benefits that you can tailor to suit your lifestyle

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement:


Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Posted 2025-11-03

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