HR Systems Consultant

Lidl
Surbiton, Greater London

Summary

£49,500 up to £66,000* per annum | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.

Just like you.

Lidl is a fast-growing business with people at the heart of all that we do. 24 hours a day, 365 days a year, we must make sure our HR technology is ready to support every colleague and ready for every challenge.

As an HRIS professional you'll have the technical know-how and the collaboration skills to keep our systems and processes running smoothly. So, if you’re looking for a fast-paced, exciting role where you can make a real difference, apply for a career a Lidl less ordinary today.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

What you'll do

  • Be the ServiceNow Case Management & Virtual Agent expert liaising with relevant national and international HR teams
  • Support with the management & usage of other HR information systems (including Centric, SAP HCM, SuccessFactors) as necessary
  • Liaise with relevant stakeholders to implement the product roadmap and escalate key issues
  • Plan, negotiate and implement system enhancements based on end user feedback and business strategy
  • Lead and deliver continuous technical improvement projects
  • Coordinate ongoing training needs analysis & programs for all end users
  • Develop strong working partnerships with relevant stakeholders

What you'll need

  • Experience configuring and managing an HR Information System
  • Expert knowledge of ServiceNow Case Management & Virtual Agent preferable
  • Adept at learning new HR information systems
  • Ability to successfully manage multiple projects concurrently
  • Strong organisational and collaboration skills
  • Pro-active and entrepreneurial attitude
  • Effective problem solving skills
  • A self-assured and adaptive communication style
  • Customer focused approach to system development

What you'll receive

  • 35 days holiday (pro rata)
  • 10% in-store discount
  • Sabbatical
  • Enhanced family leave
  • Pension scheme
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

*Includes a 10% non-contractual London weighting

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Posted 2025-11-14

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