Salesforce Product Owner

JOB DESCRIPTION

Are you passionate about delivering impactful Salesforce solutions that drive business transformation and create exceptional user experiences?

Do you enjoy shaping product direction, bringing stakeholders together, and turning strategic objectives into successful outcomes? If so, we'd love to hear from you.

We're looking for a Salesforce Product Owner to play a pivotal role in driving the successful delivery and ongoing evolution of our Salesforce platform. Working as part of a collaborative and supportive team, you'll take ownership of product priorities, lead delivery initiatives, and ensure our Salesforce capabilities continue to deliver meaningful value to both the business and its customers.

This role offers the opportunity to work with a broad range of stakeholders, influence strategic decision-making, and lead cross-functional teams in delivering innovative solutions within a dynamic and evolving environment. We are committed to supporting your professional development and providing opportunities to grow your career while working on impactful and high-profile initiatives.

We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities.

What you'll be doing:

• Owning and driving the Salesforce product roadmap, ensuring delivery aligns with business objectives and user needs.
• Guiding and directing project teams, establishing effective controls, priorities, and governance to ensure successful outcomes.
• Influencing and coordinating cross-functional teams to deliver Salesforce initiatives within agreed scope, timelines, and quality standards.
• Building strong and lasting relationships with customers, stakeholders, suppliers, and third parties, including senior leadership stakeholders.
• Monitoring project and product performance, proactively identifying risks, resolving issues, and ensuring clear communication of progress and status.
• Continuously reviewing and improving Salesforce capabilities to maximise business value and support organisational growth.

What you'll bring:

• Demonstrable experience leading the delivery of business-critical Salesforce products, projects, or programmes.
• Strong project management expertise, including governance, planning, risk management, and stakeholder engagement.
• Proven ability to influence, organise, and lead multidisciplinary teams to deliver successful outcomes.
• Strong understanding of product ownership principles, prioritisation techniques, and value-driven delivery.
• Experience communicating effectively with stakeholders at all levels, including senior leadership.
• Extensive knowledge of project delivery methodologies and best practices.

It would be great if you had:

• A recognised Project Management certification.
• Membership of a relevant professional project management body.
• Degree-level qualification or equivalent experience.
• Salesforce certifications such as Salesforce Administrator or Business Analyst certifications.
• Experience delivering digital transformation or customer experience improvement initiatives.

If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type: Full-time, Permanent.

Location: London (2 days per week in the office)

Security Clearance Level: eligible for SC Clearance

Internal Recruiter: Ross

Salary: £74,256 - £92,820 per annum

Benefits: Annual Bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing – creating value for all.