Vice President II - Card Product Management

Who is HSBC Innovation Banking?

HSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.

Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We're proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.

Here’s to never standing still. Come and join us!

The team you’ll work with:

This role is part of HSBC Innovation Banking UK’s Card Product Management Team. As a Card Product Manager (‘VP II’) you will report to our Head of Payments, FX & Card Product Management, supporting the daily end to end management of Card products i.e. Debit, Corporate & Virtual Cards. There will also be scope to support both Payments and FX Products as part of the wider team.

The Cards Product Management team sits within HSBC Innovation Banking UK's Commercial Organisation. The Commercial Organisation includes the Innovation Markets Team, Treasury and Trade Solutions (“TTS”) Team, Proposition, Pricing & Enablement (“PPE”) Team, Marketing Team, Client Experience Team, Product Management Teams and Corporate Communications Team.

What you can expect to be doing:

Product Strategy and Performance

Develop and execute product vision, strategy, and multi-year roadmap for the commercial card portfolio, aligned with business objectives

Contribute to product strategy by proactively conducting market research, competitive analysis, and client feedback sessions to identify areas for improvement, assessing their impact and feasibility and prioritising initiatives based on data and alignment with wider business objectives

Anticipate evolving customer needs and emerging trends, leveraging strategic foresight to prepare for future challenges or opportunities proactively and drive product enhancements to maintain a competitive edge within the Innovation sector

Leverage MI to drive strategic decisions, while continuously identifying opportunities to enhance MI capabilities and develop new metrics or data points

Managing pricing and profitability through data analysis, representing the team at committees and forums

New Product Development

Lead product governance activities including new product approvals and manage new feature, product, and platform developments, owning the relationship with implementation and development teams to support new launches

Collaborate with the Commercial Banking Division and Global product teams to understand the available HSBC product set and new developments

Collaborate with Marketing, Sales and Client Relationship teams to develop compelling go-to-market strategies, sales enablement tools, and training

Product Maintenance

Mentor and guide junior members of the team, external stakeholders and own the relationship with operational and implementation teams, assisting with product related queries

Act as card product subject matter expert on work programs, risk forums and remediation projects

Responsible for product governance, supporting Product and Business Reviews and presenting product updates at relevant Committees

Support, oversee and sign-off card product content for client-facing sales/marketing collateral

Deliver training seminars to wider internal stakeholders where necessary

Risk and Regulation

Own the relationship with Risk, Credit, Finance & Treasury to mitigate risk ensuring that processes are running smoothly, and problem solve when issues occur

Manage the Product Risk & Control Framework including Product Approval Programs, stress testing and Conduct Risk reviews

Act as a go-to for the team on the regulatory environment including Payment and Services Regulations (PSD2) and Interchange Fee Regulation (IFR), ensuring internal and external stakeholders

Requirements:

Proven track-record of Cards product management and delivering new products in an agile Commercial Banking environment, with a solid understanding of the product lifecycle methodology and governance

Strong Commercial Cards product knowledge (Virtual Cards, Integrated Payables, T&E solution). Wider B2B payments experience a plus

Proven experience in managing a product P&L and strong financial acumen

Outstanding communication, presentation, and stakeholder management skills

Exemplary risk management and expert knowledge of the relevant regulatory frameworks including Consumer Duty

Where you’ll be based:

Our home office in Finsbury Square, London. We offer hybrid working to our employees, so you can flex between home and the office, with a current requirement to be in the office 2 days per week.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500