Compliance Manager for Electrical and Lifts

As the Compliance Manager for Electrical and Lifts, you will:

• Be the named responsible person for your service areas, making sure we remain compliant and meet our regulatory and legislative responsibilities
• Develop technical guidance, training, and support for your service areas, and risk management for colleagues across the business
• Manage external consultants, contractors, and specialists, making sure work is delivered in budget and on time
• Analyse feedback to make sure work is carried out in accordance with agreed service standards, legislation, and contract documents
• Escalate, investigate, and resolve examples of non-compliance, working collaboratively across the business and with external teams
• Support the Head of Property Compliance in identifying, assessing, and governing landlord compliance risk
• Carry out quality control inspections, both directly and with specialist consultants
• Chair contractor performance meetings and monitor performance against KPIs, developing improvement plans as needed
• Work with the Head of Compliance and performance team to ensure the integrity of data
• Confidently present performance data at all levels of the organisation and to external regulatory bodies
• Provide a lead technical role for all investment and development projects
• Support procurement and the commissioning of contracts by developing performance specifications and service standards
• Keep up to date with legislative and regulatory changes and codes of practice, introducing measures so we remain compliant
• Be accountable for accurate forecasting, management, and control of the annual budget
• Be a great team player and keep doing what it takes to keep the business moving forward
• Champion resident safety and engagement, ensuring that communication around electrical and lift works is clear, timely, and accessible
• Drive innovation and continuous improvement, identifying opportunities to enhance service delivery through new technologies or smarter working practices
• Ensure robust incident management, including root cause analysis and lessons learned following any electrical or lift-related safety events
• Manage other smaller compliance related work streams such as lighting protection and automatic gate servicing