Revenue Manager

Join us as a Revenue Manager (12-month FTC Maternity Cover) at The Dorchester recognisedas one of The Sunday Times Top 10 Best Places to Work for in 2024 & 2025and Hotel of the year London at the 2024 AA Hospitality Awards. Wecontinually strive to build and nurture a culture where inclusiveness is partof our DNA reflected in our values of passion personality respect workingtogether and creativity. We believe that a variety of perspectives enrichesour culture and drives our success.

We care about your career and are known for having the absolute bestpeople in the industry. When you join us as a Revenue Manager you start a unique opportunity to becomecelebrated as the very best in your field. Youll learn not only from yourfellow Legends but also through our award-winning learning academy so thatyou can achieve the highest standards of craft service and leadership andbecome a legend in your own story.

What youll do

As a Revenue Manager (12-month FTC Maternity Cover) youll love what you do and take pride in delighting our colleagues & our guests:

• You will be responsible for Revenue Managers are responsible formaximisingrooms revenue during their day. This will includeaccurate forecasting rate management andoptimisingthe channel and market mix.

• The Revenue Manager is to implement revenue management strategies and processes in order to optimise and maximise revenues throughout the hotel supporting the Area Director of Revenue primarily for rooms revenue by monitoring demands trends and market conditions. To facilitate smooth and effective communication with all departments to ensuring a seamless highly satisfactory and incomparable service.

• Youll also show flexibility and creativity in dealing with guests special requests involving special rates for long stays or corporate agreements and even special occasions.

The items shared are the essence of a day in the life of a Revenue Manager but well make sure you are provided with specifics on how we care for our hotel.

What youll bring

• Previous revenue management experience is essential

• Previous knowledge of hotel systems preferably to include GDS PMS Revenue Management Group and Analytical systems and software such as SynXis Opera IDeaS an asset

• Highly computer literate skilled and knowledgeable in Microsoft Excel (Macros Visual Basic & Pivot Tables)

• Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As Revenue Manager youll have the opportunity to bring these to life and continue to create our legacy.

• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

What youll get

• Complimentary Stays : Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts out hotels Benefit from discounts at various high street and online shops
• Employee Perks : Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan Rental deposit scheme private financial advice and Eye care vouchers.
• Training and Development : Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events : Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
• Referral Bonus : Earn a 1000 bonus when you recommend a friend.
• Well-being Support : Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creatingan inclusive environment for all employees and applicants. If you need us to doanything to support you during the recruitment process (such asadjustments to how you apply alternative formats of information oradjustments to the assessment process itself) please do call People &Culture team on or email so thatwe can discuss how we can support you through this process.

Required Experience:

Manager