Revenue Operations Analyst
- Support the documentation and optimisation of revenue processes across the customer lifecycle (lead management, deal stages, onboarding).
- Assist in maintaining process consistency across Sales, CS, Marketing, and Partnerships.
- Help identify bottlenecks and operational gaps, proposing improvements with guidance from senior RevOps team members.
- Contribute to pipeline hygiene efforts ensuring deals, activities, and lifecycle stages are up to date.
- Build and maintain basic Zapier/n8n workflows with support for more complex automations.
- Assist in developing Clay enrichment workflows and simple scripts for data cleanup or routing.
- Monitor automations and flag issues or opportunities to improve efficiency.
- Maintain CRM data quality through deduplication, enrichment, and field standardisation.
- Build and maintain dashboards in HubSpot and Sheets to support GTM teams with visibility into:
- Pipeline health
- Lead and deal funnel metrics
- Customer lifecycle progress
- Assist with regular audits of HubSpot and related systems to ensure data accuracy.
- Support ad hoc data requests from Sales, CS, Marketing, and Finance.
- Support the running of the deal desk and deal review process
- Help create training materials and documentation for new processes, tools, and workflows.
- Provide basic troubleshooting for HubSpot issues and escalate more complex queries.
- Support GTM teams with list pulls, workflow checks, enrichment tasks, and reporting questions.
- Work closely with Sales, CS, and Marketing to understand their operational needs and translate them into system or process changes.
- Assist with monthly and quarterly GTM reporting and KPI analysis.
- Contribute to cross-functional alignment on lifecycle definitions, data standards, and reporting consistency.
- 2+ years in Revenue Operations, Sales Operations, Marketing Operations, or a data-focused GTM role (preferably in SaaS).
- Working knowledge of HubSpot CRM (workflows, properties, reporting).
- Basic to intermediate experience with Zapier or n8n.
- Strong Google Sheets skills (lookup formulas, pivot tables, basic Apps Script a plus).
- Experience with data enrichment or automation tools such as Clay, ZoomInfo, or Cognism.
- Detail-oriented, curious, and eager to learn best practices in RevOps.
- Interest in the crypto industry (experience preferred but not required).
- London based (hybrid).
- Exposure to crypto, blockchain, or staking concepts.
- Experience with other integration or reporting tools.
- Comfort with basic scripting (Python, JS, or similar).
- Experience building dashboards in Looker.
- SQL exposure (queries, joins, simple analyses).
- A fast-paced, bureaucracy-free work environment
- Equity share options in the business: if Kiln succeeds, we all succeed!
- Competitive salary
- Flexible holiday
- Flexible remote working
- Choose your IT equipment
- Internet connection : €50/month
- Significant personal development budget (books, training)
- Overseas tech conferences budget
- Recruiter Interview (45 min)
- Technical Interview (60 min)
- Core Values Interview (45 min)
- Founders Interview (30 min)
- Offer!
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