Senior Logistics Manager EMEA (Hiring Immediately)

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran¬d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role
In Supply Chain, we are uniquely positioned to see our products come to life, end to end – starting with our materials through to the touch point of our brand with consumers. Join us & become both the voice of the customer for supply & the integrator across Sales, Marketing & Finance.

Your focus will be ensuring that contracts in place with our EMEA fulfilment providers are optimised to full potential. Your role is critical in providing our Commercial, Customer Supply Chain & Planning teams with resources & service levels that ensure we are considered a well regarded partner & supplier to our customers. The role will involve collaborative joint project initiatives that span Supply Chain E2E, reducing cost/waste, working with customers & our contractors to improve Service, Delivery Efficiency & Cost. The role requires a hands on leader, who is highly detail oriented while also capable of making strategic, high-level decisions.

We want people who are highly motivated, ready to Disrupt & Innovate as well as Embrace the Challenge to make their mark in a successful company. This will be a career – not just a job!  We want the next generation of leaders to Share the Magic of Charlotte Tilbury success - are you ready to Win Together?

As a Senior Logistics Manager EMEA you will

You will have in depth knowledge & understanding of contract management, focused on Fulfilment/Logistics activities. You will understand the importance of Systems infrastructure & real time data exchange to ensure optimal Service to our Customers & reduced manual intervention. Performance from our fulfilment providers will be aligned to our customer service metrics & you will ensure there are Joint Cost 2 Serve Initiatives to improve & support Supply Chain efficiencies.

• Lead & manage Omnichannel Logistics contracts locally to secure internal KPI’s as well as Service as Measured by Customer, integrating new Customers & 3PL partners, as required.
• Secure the business - ensure sufficient capacity & resource at contractors to support business requirements in short, mid & long term. Frequent visits to the Contractors facilities will be required – particularly at peak times.
• Secure the business - Invoice verification vs. rate card, correct accounting code allocation, analysing cost & presenting insights on cost drivers & potential improvements.
• Lead & manage Omnichannel Logistics contracts locally to ensure operational excellence. Secure a regional blueprint for integration of systems, processes, compliance, insurance, security & technology.
• Lead & manage the team for inventory control in CT Stores & 3PLs - Implementing and overseeing regular cycle counting, daily stock reconciliation within the ERP system & promptly investigating discrepancies.
• Manage the 3PL accounts - lead Business Reviews focused on KPIs & Continuous Improvement Initiatives.
• Lead & evolve Cost 2 Serve initiatives aligned to Customer Engagement Strategy & sustainability objectives; focused on Joint Value Creation & Collaboration activities with the Customer to improve Service, Lead Times, Delivery Efficiency, Sustainability & Cost
• Lead & evolve Cost 2 Serve initiatives with contract partners to ensure cost optimisation, with a firm focus also on sustainability
• Ensure compliance to governance models for 3PLs - Inventory Control (Reporting), Business Security (including Cyber Attacks) & Customs & Excise.
• Vested interest in industry movements & future approaches to logistics & fulfilment services.

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