HR Operations Manager (Maternity Cover)
- Manage internal payroll processes and oversee contracts with external providers to ensure timely, accurate, and cost-effective service delivery.
- Ensure smooth operation of our digital HR systems, identifying opportunities to improve user experience and streamline processes.
- Work closely with HR Business Partners to ensure operational processes support the delivery of strategic people initiatives.
- Develop and manage HR SLAs, fostering effective relationships with internal teams and external stakeholders.
- Continuously improve HR lifecycle processes, collaborating on projects like onboarding and system upgrades.
- Maintain GDPR/DPA compliance and provide accurate HR data and reporting to internal and external bodies.
- Manage a dedicated HR operations team focused on payroll, benefits, and systems support.
- Collaborate with teams across People & Culture, Internal Comms, and Digital Engagement to ensure HR information is accessible, effective, and continuously improving.
- Proven generalist HR experience at Advisor or Manager level.
- CIPD/CIPP (or equivalent) qualification.
- A track record of improving systems and processes within an HR context.
- Essential: Current working knowledge of iTrent HR and Payroll software.
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