Salesforce Consumer Goods delivery lead Manager
Job Description
Role Title: Salesforce Consumer Goods delivery lead Location: London / Manchester / Birmingham / Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce BusinessGroup(SFBG);a focused executive-level effortbetween Salesforce and Accenture, to turbo-charge our joint business, anddeliveroutstandingcustomer experiences for our clients.You will be part of anexcitingenvironment- we have the energy and pace of astart-up,mergedwiththe stability of awell establishedSalesforcecapability(Accenturehas been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture thatthrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Salesforce Consumer Goods Delivery Lead you will:- Delivery Leadership & Governance
- Consumer Goods Industry Expertise
- Client & Stakeholder Management
- Salesforce Platform & Ecosystem
- Team Leadership & Development
- Proven experience delivering Salesforce programs in a Delivery Lead or Program Manager role.
- Proven ability to manage complex stakeholder environments and build trusted relationships across all business levels.
- Strong knowledge of Consumer Goods industry processes and challenges.
- Deep understanding of Salesforce core platforms (Sales Cloud, Service Cloud, Experience Cloud), including Consumer Goods Cloud with exposure to Marketing Cloud and/or Data Cloud and TPM.
- Experience working in complex, integrated enterprise environments, working in a consulting or system integration environment.
- Experience on Agile methodology, use of related Agile, Automation and DevOps tools.
- Ability to lead distributed teams and operate effectively in a global delivery model.
- Strong understanding of how to apply Salesforce innovations (including Agentforce) and AI for increasing productivity of the delivery team.
- Experience in defining strategies for global Salesforce implementations and migrations, including coordination across regions and stakeholder groups.
- Leadership skills and a passion for mentoring, innovation, and delivering client impact.
- Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships
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