Security Supervisor

Security Supervisor

Location: London, EC3V 9BQ

Hours of work: 50

Contract Type: Permanent

We are seeking a Security Supervisor to take responsibility for all security operations within their portfolio, ensuring the safety of personnel, protection of infrastructure, and delivery of a professional, high-quality service.

Job Description

In this role, you will lead and support the security team to ensure all activities are carried out in line with policies and procedures, while also being confident in using your initiative when managing incidents.

Working closely with operational management, you’ll help maintain high standards of service that positively represent both the client and the organisation.

This is a great opportunity for a motivated security professional to step into a leadership role and make a real impact.

Key Responsibilities

Manage security teams, rotas, rollcalls, and shift administration
Ensure adherence to SOPs, AIs, Risk Assessments, and staffing plans
Act as Incident Commander during alarms or incidents, ensuring escalation procedures are followed
Oversee induction, training, mentoring, and appraisal reviews for staff
Maintain high standards of security, safety, and performance across all sites
Complete accurate, timely incident and quality inspection reports
Promote team spirit, cooperation, and professional standards within the security team

Professional and Personal Competencies/Qualifications

Completed ISS Contract Supervisor course with proven first-line management experience
Strong leadership skills with attention to detail and the ability to lead by example
Excellent customer service, communication, and interpersonal abilities
Highly organised with strong time management and ability to work under pressure
Experienced in incident and emergency management, including fire safety knowledge
Physically fit, flexible, and able to meet site demands, including stairs and long periods standing
Holds a valid SIA Licence with over 3 years’ experience and extensive site knowledge

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .