Reception Team Member (MFX)
As a Reception Team Member you are the face of our hotel and the first impression for every guest.
You will be responsible for delivering friendly efficient and professional service at all times ensuring every guest feels welcomed supported and valued from check-in to check-out.
Your key responsibilities include:
- Managing guest arrivals and departures smoothly
- Handling reservations payments and guest accounts accurately
- Answering and transferring calls professionally
- Providing clear information and promoting hotel services
- Maintaining guest confidentiality and security procedures
- Supporting communication between departments
- Resolving guest queries with confidence and care
- Ensuring smooth handovers between shifts
You will work as part of a close-knit team supporting colleagues and contributing to a positive high-performance environment.
Qualifications :
We are looking for someone who is:
- Friendly reliable and customer-focused
- Confident communicating in English (additional languages are a plus)
- Comfortable using computer systems and booking platforms
- Well organised with strong attention to detail
- Calm under pressure and adaptable to changing situations
- A strong team player with a positive attitude
- Previous hospitality or customer service experience is desirable but not essential full training provided
Most importantly: you enjoy helping people and take pride in doing things properly.
Additional Information :
By joining Ibis Budget London Heathrow Central you become part of the Accor global network offering endless opportunities to grow learn and shape your future.
We are an inclusive employer committed to diversity equality and creating a workplace where everyone feels they belong .
Remote Work :
Yes
Employment Type :
Part-time
Recommended Jobs
Senior Underwriter - Political Violence & Terrorism
Senior Underwriter – Political Violence & Terrorism London – Lloyd’s Market | MGA, Syndicate & (Re)insurance Platform Are you an experienced Political Violence & Terrorism Underwriter ready to …
Safety Advisor
Safety Advisor Glasgow, Lanarkshire - not provided GBP Full Time Posted by: BAM UK & Ireland Posted: Saturday, 14 February 2026 Building a sustainable tomorrow BAM Infrastructure requ…
Year 1 Teacher — Richmond — January 2026 start
A popular Richmond primary is seeking a reflective, creative Year 1 Teacher to join its KS1 team on a Full-Time basis from January 2026. The successful Year 1 Teacher will be invited to pre-term plan…
Bevtrac Lead
About Us : IWSR is the global authority on beverage alcohol data and intelligence For over 50 years, IWSR has been trusted by the leaders of global beverage alcohol businesses as an integral p…
Accident & Emergency Nurse (A&E)- Band 5 - in Whipps Cross
MedicsPro are currently looking for Accident & Emergency Nurses-Band 5 with recent NHS experience and are looking for extra shifts or full time agency work - working in Whipps Cross Hospital - Long Da…
SEN / SEND Tutor, Kent (Rainham)
You can make a difference, be rewarded, and join our impact-driven community now - at Targeted Provision we change lives ! Multiple positions are available, hiring is ongoing, and interviews a…
Assistant Manager
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Assistant M…
Principal Software Engineer
We're seeking a Principal Software Engineer to lead the architectural evolution of our platform as we scale to meet growing demand from the world's largest engineering companies. This is a hands-on t…
Quality Assurance Manager
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over …
Science Teacher
Short-term Science cover role for the Spring term, starting after February half term until mid-April 2026. About the role You will be delivering engaging Science lessons across key stages, supp…