Benefits Manager 12 month FTC (London)

Our HR team is all about making Sky a great place to work that’s both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time – it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more.

The Reward team manages a broad and evolving benefits portfolio. We have an established flexible benefits platform for our core markets in the UK & Ireland which is currently under review, and we are also increasingly seeing the need for centralisation for administration and management of benefits across our international markets as well as supporting business change projects.

What you’ll do

• BAU Benefits Delivery – Lead the seamless delivery of day-to-day benefits across the UK & Ireland, ensuring a consistently high-quality employee experience and effective administration of all benefit programmes.
• International Benefits Management – Coordinate and support benefits delivery across multiple international markets, working closely with local providers and stakeholders to ensure compliance with country-specific regulations and market practices.
• Benefits Platform Management & Optimisation – Drive continuous improvement of the benefits platform through system testing, configuration management, issue resolution, process enhancements, and user experience optimisation.
• Supplier Relationship Management & Onboarding – Manage supplier partnerships end-to-end, including onboarding, governance, contract and data protection compliance, service reviews, and performance monitoring against agreed SLAs and KPIs.
• Project & Renewal Delivery – Support the successful planning and execution of annual benefits renewals, operational initiatives, and strategic benefits projects, ensuring delivery against timelines and business objectives.
• Stakeholder Engagement & Alignment – Build strong partnerships with HR, Payroll, Technology, Finance, and external providers to ensure effective collaboration, clear communication, and alignment on benefits priorities and delivery.
• Continuous Process Improvement – Proactively identify opportunities to streamline processes, enhance operational efficiency, reduce risk, and improve the overall benefits administration framework.
• Data Governance & Compliance – Maintain high standards of data accuracy, integrity, and confidentiality, ensuring compliance with regulatory requirements and supporting audit readiness.
• Employee Experience & Communications – Enhance employee engagement with benefits by supporting the development and delivery of clear, impactful communications, guidance, and education initiatives that promote understanding and utilisation of available benefits.

What you’ll bring

Essential criteria:

• Exceptional Communication & Influencing Skills – Demonstrates the ability to communicate complex information clearly and effectively, influencing stakeholders at all levels and fostering strong collaborative relationships.
• International Benefits Expertise – Proven experience supporting and managing employee benefits across multiple countries, with a strong understanding of regional market practices, regulatory requirements, and supplier landscapes.
• Attention to Detail & Data Governance – Highly detail-oriented with a strong commitment to data accuracy, integrity, confidentiality, and compliance with governance and regulatory standards.
• Ability to Work Independently & Prioritise Effectively – Self-motivated and capable of managing multiple priorities simultaneously, delivering high-quality outcomes in a fast-paced and evolving environment.
• Strong Analytical & Problem-Solving Skills – Able to interpret data, identify trends, diagnose issues, and develop practical, data-driven solutions to support business objectives.
• Stakeholder Management & Relationship Building – Skilled at building and maintaining effective relationships across HR, Payroll, Technology, Finance, and external partners to ensure successful delivery and alignment.
• Resilience & Adaptability – Comfortable operating in dynamic environments, responding positively to change, and maintaining performance under pressure and competing deadlines.
• Commercial Judgement & Decision-Making – Demonstrates sound judgement, balanced decision-making, and the ability to assess risks, priorities, and business impacts effectively.
• Continuous Improvement Mindset – Proactively seeks opportunities to enhance processes, systems, and ways of working, driving operational efficiency and improvements to the employee experience.

Desirable criteria:

• Benefits Platform Expertise – Experience administering and optimising benefits platforms, such as Darwin, including system configuration, testing, implementation support, issue resolution, and continuous enhancement of the employee user experience.
• HRIS & Payroll Systems Knowledge – Working knowledge of Workday and payroll systems, with an understanding of data flows, system integrations, reporting requirements, and the impact of benefits administration on payroll processes.
• Benefits Regulatory Knowledge – Strong understanding of employee benefits legislation, regulatory requirements, and governance standards, ensuring compliance across all benefits programmes and processes.
• Supplier Governance & Vendor Management Experience – Experience managing third-party providers through robust governance frameworks, including performance monitoring, service reviews, risk management, contractual compliance, and delivery against agreed SLAs and KPIs.

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

• Free NOW Package
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you’ll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.

Your office base

Osterley

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.