Reconnect+ Support Worker

Role: Reconnect+ Support Worker

Based: Lewisham/New Cross

Rate: £15.15ph PAYE or £19.50ph umb

Start Date: ASAP

Duration : Temp ongoing

Hours: Mon Fri 9 am 5 pm

Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison.

Synopsis of duties:

• Take responsibility for the effective day-to-day management and smooth operation of the project.
• Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project.
• Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews.
• Carry out initial assessments of new referrals.
• Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc.
• Ensure effective partnership working with other relevant agencies.
• Provide resettlement advice and support to women who have left the project.
• Develop and run group sessions/activities which meet the needs of the women and the aims of the project.
• Participate in the Out of Hours on-call rota as required.
• Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management
• Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised.
• Issue occupancy agreements and induct new service users into the service.
• Preparing rooms for residents as required
• Ensure that voids are actively managed and that empty rooms are let within the target timescales.
• Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager.
• Carry out regular health and safety checks in line with policy.
• Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings.
• Organise and facilitate night staff team meetings.
• Coordinate and oversee the night/weekend staffing rota.
• Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion.
• Provide accurate and timely information or data reports to the Deputy Manager as requested.

Essential Requirements

• Experience of working/delivering support to women involved in the Criminal Justice System (CJS)
• Experienced in meeting the support needs of women and appropriately advocating on behalf of service users.
• Experience of working collaboratively with external agencies.
• Experience in creating and facilitating activities with a service user-led approach
• Enhanced Adult and Child DBS on the update service or dated within the last 12 months

Supporting Futures Consulting acts as both an employer and an agency