Sales Operations & Customer Service Executive
Join a leading fashion brand! We're looking for a detail-oriented, organised professional with distributor experience and strong Excel skills to manage orders, maintain customer data, and support seamless operations. If you're passionate about customer service and operational excellence, we want to hear from you!
You MUST have Distributor experience.
Roles and Responsibilities:
- Produce and manage orderbooks, ensuring accuracy, alignment with customer requirements, and business targets.
- Enter and maintain customer data, including orders, pricing, part numbers, and VAS, while keeping your manager informed of any challenges.
- Collaborate with Sales, Logistics, and Operations to resolve customer issues, address product concerns, and ensure smooth end-to-end order processing.
- Analyse orderbooks, communicate risks or delays to customers and sales teams, and support order allocation with the warehouse for timely shipment.
- Review orders prior to shipping to ensure they meet customer specifications and maintain high accuracy standards.
- Build and maintain strong relationships with internal and external customers, assisting with pricing, credits, invoices, terms, and process improvements.
- Monitor key performance metrics, attend training and development courses, and support special projects as required.
Person Specifications:
- Essential experience working with distributors and 1-2 years of proven office experience.
- Proficient in Microsoft Office (especially Excel); STYLEman experience is a plus.
- Excellent communication, organisational skills, and a passion for delivering great customer service.
- Highly detail-oriented with strong verbal and written communication abilities.
Recommended Jobs
Cat Sitting needed near Roehampton SW15
Hello, I am looking for someone to come and visit Zayn, my Ragdoll kitten who is 6 months old. To check in and ensure he is okay, sit and cuddle or play for an hour. Ensure he has food and water and c…
Housing First Worker
Housing First Worker(Full-time, Permanent)37.5 hours per weekMon-FriSalary: £33,364A home is the foundation for everything. Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve exp…
Client Accounts Team Leader
Role Overview We are seeking an experienced and detail-oriented Team Leader to join our growing department. The ideal candidate will have a strong background in property accounting, particularly i…
Teacher of Maths - Independent School - Barnet
School Status & Location Sector: Leading Independent School, Outer London. Borough: Barnet. Start Date: Permanent, full-time role commencing January 2026. The Opportunity & School Profi…
School Administrator - Independent Day School in West London
A prestigious Independent Day School in London is seeking a personable and highly organised School Administrator to join their front office team from January 2026 . This is a full-time, permane…
Residential Property Paralegal
Residential Property Paralegal Are you a motivated Paralegal with a passion for property law? This is an exciting opportunity to join a leading residential conveyancing team that specialises in …
Year 2 Teacher | Independent School in Barnet
A well-established and highly regarded independent school in Barnet is seeking a passionate and enthusiastic Year 2 Teacher to join their supportive and vibrant team. This full-time, permanent r…
Senior Quantitative Finance Analyst
Job Title: Senior Quantitative Finance Analyst Corporate Title: Director Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make fin…
Legal Counsel
Legal Counsel, 12 + Maternity Cover, 1 – 5 years’ PQE, £85,000 DOE, London/ Hybrid. An established and strategically important organisation is seeking a Legal Counsel to cover a maternity leave contr…
Senior Trainer
Our Collections and Recoveries team is investing in strategic improvements across the Collections operation from policy and processes through to risks and controls, quality assurance, training, commu…