Store Manager

Senior Store Manager – Eltham

To £45,000 | Full-time | 40 hours

A leadership role with real scope

We’re looking for an experienced Store Manager to lead our Eltham store — a substantial business with a team of 25+ colleagues and continued investment in its people, technology and customer experience.

This is a senior leadership role for someone who can balance people, customer experience, performance and translate clear commercial priorities into strong day-to-day execution.

Working in partnership with the Store Directors, you’ll have the autonomy and accountability to lead the team, raise performance and standards, develop capability and identify the opportunities that will move the business forward.

You'll lead with purpose and know that great performance comes from clear expectations, strong leadership and a team that delivers with pride - every day.

The opportunity at Eltham

Eltham is a store with scale, investment and opportunity.

We’re continuing to invest in the business and are looking for a Store Manager who wants to play an important part in what comes next - Someone who brings ideas, takes ownership and wants to make a genuine contribution to the store's future.

You’ll work closely with experienced Store Directors, with the support to develop but also the space to lead.

This role offers significant scope to broaden your commercial and leadership experience and build towards future leadership or partnership opportunities within Specsavers.

What’s on offer

• £45,000 starting salary, depending on experience

• Store Bonus

• 33 days annual leave

• 40 hours per week , including weekend working

• Specsavers Perks

• Annual Headspace subscription

• Pension contribution

• WeCare confidential employee support

The role

At the heart of this role is leading a high-performing team and creating a culture where colleagues thrive and every customer and patient receives and exceptional experience.

Your focus will include:

• Leading, coaching and developing a team of 25+ colleagues

• Creating clear accountability for performance, standards and customer experience

• Working alongside the Store Directors to deliver the store’s commercial priorities

• Using performance insight to identify opportunities and turn them into action

• Building capability and identifying and developing future talent

• Creating a culture where colleagues take ownership of the customer experience

• Driving sustainable improvements in both customer and commercial performance

• Maintaining consistently high operational and brand standards

• Continually looking at how the store can work smarter and perform better

What we’re looking for

You’ll already be an experienced people leader, comfortable operating in a busy environment where developing people, delivering an exceptional customer experience and driving performance all matter.

You’ll bring:

• Strong people leadership and management experience

• A track record of coaching, developing and improving team performance

• Strong commercial awareness and confidence working with KPI measures

• The ability to set clear expectations and create accountability

• Strong communication and influencing skills

• Sound judgement and confidence in making decisions

• High standards of execution and attention to detail

• The ability to prioritise and maintain momentum in a fast-moving environment

• A leadership style that is visible, engaging and adaptable

Above all, we’re looking for someone who takes ownership of their team, their customers, their standards and their results.

Interested?

If you’re an experienced people leader ready to take the next step and make a genuine contribution to Elthams' future, we’d like to hear from you.