Delivery Principal

Tecknuovo
London

About the Role

The Delivery Principal role exists to lead some of Tecknuovo’s largest, most strategically important, and highest-profile client engagements. You are accountable for ensuring complex programmes deliver meaningful outcomes for clients and their customers, while protecting commercial performance and strengthening long-term client relationships.

As a senior delivery leader, you provide oversight across multiple teams, workstreams, or programmes, bringing clarity, structure, and confidence in environments that are often fast-moving and ambiguous. You act as a trusted advisor to senior client stakeholders and play a critical role in shaping delivery strategy, resolving challenges, and ensuring delivery remains aligned to business objectives.

Sitting within the Delivery Hub and working closely with colleagues across Portfolio, Commercial, Talent, and Technology, this role has a direct impact on client satisfaction, account growth, and Tecknuovo’s reputation for delivering high-quality outcomes on complex engagements.

Key responsibilities

  • Lead the successful delivery of large, complex, or business-critical client engagements, ensuring outcomes are achieved and commercial objectives are met.

  • Provide strategic oversight across multiple delivery teams or workstreams, ensuring alignment to client goals, delivery plans, and contractual commitments.

  • Build trusted relationships with senior client stakeholders, acting as a confident and credible advisor on delivery strategy, risks, and opportunities.

  • Shape delivery approaches that balance client needs, technical requirements, and commercial constraints.

  • Identify and manage risks, issues, dependencies, and assumptions, intervening early to protect delivery outcomes and client relationships, escalating to Client Directors as appropriate.

  • Utilise AI to increase delivery efficiency, and assist in shaping the broader TN AI strategy.

  • Use delivery data and commercial metrics to track progress, forecast performance, and inform decisions.

  • Coach and support Delivery Managers and other team members, helping to raise capability across the Delivery Hub.

  • Lead governance forums, steering meetings, and executive reporting with clarity and confidence.

  • Support account growth by identifying opportunities to expand existing engagements and contributing to pre-sales, proposals, and discovery activities.

  • Contribute to the evolution of Tecknuovo’s delivery capability, including methods, tooling, standards, and thought leadership.

Who you are and how you’ll make an impact

You are an experienced delivery leader with a strong track record of leading large-scale, high-value programmes in complex client environments. You are comfortable operating at senior stakeholder level and are able to bring structure and calm to challenging situations.

You combine strong delivery discipline with commercial awareness and understand how successful delivery contributes to account growth, client retention, and profitability. You are highly credible, communicate clearly, and know how to influence, challenge, and build trust with both clients and internal teams.

Your impact comes from your ability to see the bigger picture while staying close enough to delivery to identify issues early and support teams effectively. You enjoy developing others, sharing your expertise, and helping shape how Tecknuovo continues to scale its delivery capability.

A day in the life

A typical day might begin with a review of delivery and commercial performance across one or more critical client engagements, identifying emerging risks, dependencies, or opportunities.

You may then join a steering committee with senior client stakeholders, translating programme data into clear insights and recommendations. Later, you might coach a Delivery Manager through a challenging situation, collaborate with Portfolio and Commercial colleagues on an account growth opportunity, or contribute to a proposal for a new piece of work.

Whether you are resolving a complex delivery issue, strengthening a client relationship, or helping shape Tecknuovo’s delivery standards, your focus remains the same: ensuring our most important engagements deliver exceptional outcomes for clients and the business.

Equal Opportunities

At Tecknuovo, we’re committed to creating an inclusive, barrier-free recruitment process and working environment for everyone. We want all candidates to have the best possible opportunity to succeed throughout their application. As a Disability Confident Committed employer, we actively encourage conversations about reasonable adjustments and will invite shortlisted candidates to share any adjustments they may need during the recruitment process.
Posted 2026-05-28

Recommended Jobs

US Tax Assistant Manager (Corporate/ Partnerships) - London, UK

International Tax Search
City of London, Greater London

Our client specialises in providing tailored trust, fiduciary, fund and corporate services globally. With a strong focus on Asia and North American markets they have a heavy focus on working with …

View Details
Posted 2025-09-12

Science Teacher - Independent School

Marchant Recruitment
London

*Science Teacher required to work on a full-time position January 2026 *Science teacher to join a co-educational independent school * Science Teacher to join a highly successful and well-resourced…

View Details
Posted 2025-10-11

Project Coordinator

Perrigo
London

  At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All . We are proud to be a Top 10 player in the European Consumer Self…

View Details
Posted 2026-06-18

Policy and Regulation Manager - Network Infrastructure

Zenobē
London

ABOUT ZENOBE Our mission is to make clean power accessible. We are passionate about making a positive impact on communities and the environment where we work.  We’re designing, financing, buildi…

View Details
Posted 2026-06-25

Network DevOps Specialist

DRW
London

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to  operate in markets around the world. We value autonomy and th…

View Details
Posted 2026-06-27

School Administrator - Mixed Secondary School in Croydon

Marchant Recruitment
Croydon, Greater London

School Administrator – Mixed Secondary School in Croydon (January Start) Location: Croydon Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Competitive / Paid to sca…

View Details
Posted 2026-01-07

Art Technician - Outstanding School - Camden

Marchant Recruitment
London

An Ofsted Outstanding secondary school in Camden is seeking a talented Art Technician to support the Visual Arts Department from January 2026. Key Details • Role: Art Technician • School…

View Details
Posted 2025-11-21

Day Security Officer - Aldgate, London, E1

Encore
London

Join Our Team as a Security Officer in London! Join a dynamic team at a prestigious London estate, where your professionalism and attention to detail will help create a safe, welcoming, and well-ma…

View Details
Posted 2026-05-07

Sr. Proposal Manager (Hiring Immediately)

Klaviyo
London

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair sho…

View Details
Posted 2026-05-06

Site Manager | Outstanding Primary School | Bromley

Marchant Recruitment
Bromley, Greater London

Position: Site Manager Location: Bromley Contract: Full-Time Start Date: September Site Manager Role in an Outstanding Primary School An Outstanding Primary School in Bromley is se…

View Details
Posted 2026-07-01