Branch Manager

Job Title: Branch Manager

Location: Crystal Palace

Brand : Acorn

Salary : Competitive Salary Package

Hours: Monday to Thursday from 8:30am to 6pm, Friday 8:30am to 5pm and Saturdays from 9:30am to 4:30pm (day in lieu).

Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car.

About The Acorn Group:

Renowned as market leaders, The Acorn Group is London's largest multi-brand estate agency. We offer our clients the best brands, with the best people, in the best locations and in 2022 we were acquired by LRG.

Job Summary and Key Responsibilities:

Langford Russell, part of the Acorn Group, is one of London and Kent’s most respected and fastest-growing estate agencies. We pride ourselves on delivering exceptional results with integrity, innovation, and a personal touch. Our Crystal Palace office is a key part of our network, and we’re now seeking a talented and driven Branch Manager to lead it to even greater success.

As Branch Manager, you’ll take full ownership of the office, leading from the front to drive performance, increase market share, and deliver outstanding customer service. You’ll manage and motivate a high-performing team, nurture client relationships, and ensure the branch consistently meets and exceeds its targets.

Duties will include:

• Drive business growth through winning new instructions and increasing market share

• Conduct valuations and secure sole agency agreements

• Oversee the day-to-day operations of the branch, ensuring compliance and quality service

• Implement strategies to achieve monthly and quarterly targets

• Lead, inspire and manage the team

• Provide ongoing coaching, mentoring and development for team members

• Monitor performance, analyse market trends, and report KPIs to senior management

• Build and maintain strong relationships with clients, landlords, and the local community

• Represent the Langford Russell brand with professionalism and integrity

Skills required:

• Proven track record in estate agency at management level

• Strong leadership and team management skills

• Excellent knowledge of the local property market

• Highly driven, target-focused, and results-oriented

• Outstanding communication, negotiation, and customer service skills

• ARLA or NAEA qualification (desirable but not essential)

We have the highest expectations of our staff, but the reward is an enjoyable work environment with fantastic earning potential, fantastic incentives along with personal recognition and development for achieving exceptional results.

What we can offer you:

• Proven track record for career growth and advancement within the company

• Market leading training and ongoing professional development

• Supportive and collaborative team environment

Benefits:

• Structured training & support through The Acorn Academy.

• Excellent opportunities for career progression.

• Fabulous rewards and incentives for Top achievers.

• Annual Awards Ceremony.

• An excellent, uncapped commission structure with further bonuses.

• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.

• Excellent parental leave & company fertility policy in place.

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.

• Retail discounts.

The Acorn Group as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.