Operations Manager

Job Details

Grazing - Operations Manager

Bermondsey, London

£60,000 to £65,000 + benefits

This isn’t your average role and we’re not your average caterer!

We’re Grazing — a sharp, agile London-based contract caterer with big ambitions and even bigger flavour. We’ve got a killer 3-year growth plan, brilliant client sites across central London, and a reputation for doing things differently.

We need an Operations Manager who’s ready to own the brief, shake things up, and help drive us into our next chapter!

You’ll be responsible for planning, directing and developing catering services across multiple client sites and events, ensuring every experience is slick, seamless and memorable. If you love leading from the front, inspiring teams and combining creativity with commercial thinking, this role has your name on it!

Main Responsibilities

• Be the conductor of the catering orchestra, keeping multiple sites and events running smoothly and on beat
• Make sure every plate and every interaction hits the “wow” factor and keeps clients coming back for more
• Lead, coach and champion chefs, kitchen teams and front-of-house stars — bringing out their very best
• Set clear goals, give great feedback and inspire high performance through hands-on leadership
• Take charge of budgets and financial performance, making smart decisions that drive profitability
• Keep food and labour costs in check while spotting clever opportunities to work smarter, not harder
• Stay on top of training, safety and financial records, ensuring everything is accurate, compliant and audit-ready

Person Specification

• 3-5 years’ experience in operations or senior management within contract catering
• A natural leader, a foodie at heart - people trust you, follow you and grow with you!
• Highly organised with excellent communication and relationship-building skills
• Calm under pressure, proactive and solutions-focused
• Commercially astute with a creative flair and strategic mindset

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Casual dress
• Company events
• Free food
• Health & wellbeing programme
• Team socials

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1002/43030001/52789659/SU #Grazing

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!