Hospitality Assistant

Job Description

Aramark UK are currently recruiting two Hospitality Assistants to join the team working at University of Westminster, NW1 5LS.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. All roles are subject to safer recruitment checks, including references and an enhanced DBS in line with Keeping Children Safe in Education (KCSIE).

What's in it for you:

• Permanent roles

• Monday to Friday with occasional weekend work

• Variable hours

• £14.80/ hour

• Free meals on shift

• Full training provided

• You will have access to PerkBox - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats.

• We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.

• You will also be joining a talented team, with fabulous career prospects and could lead to all sorts of opportunities – we LOVE to promote from within.

• As we are passionate about developing our people from within, great training is provided. We also offer apprenticeship schemes, so that your learning journey can continue.

Job Responsibilities

• Prepare and serve food, snacks, and beverages to customers in a professional and friendly manner.

• Provide excellent customer service by responding promptly to guest requests and enquiries.

• Maintain cleanliness and hygiene standards across hospitality areas, kitchens, and function rooms.

• Set up meeting and event rooms with refreshments, catering items, and required equipment.

• Clear tables and collect used crockery, glassware, and service items after use.

• Wash, clean, and return crockery, cutlery, and serving equipment to designated areas.

• Monitor and replenish stock levels of food, beverages, and hospitality supplies.

• Support the smooth day-to-day operation of hospitality services while ensuring a welcoming environment for guests.

Key Requirements:

• Customer service: A friendly and personable demeanour with the ability to handle complaints and go the extra mile to ensure guest satisfaction.

• Communication: The ability to talk and listen clearly to both guests and colleagues.

• Teamwork: Working well with others in a collaborative environment, whether with front-of-house or kitchen staff.

• Multitasking: Managing and quickly switching between multiple tasks in a fast-paced environment.

• Adaptability: Being flexible and able to handle changing work schedules and unexpected demands.

• Problem-solving: Thinking on your feet to solve issues quickly and effectively.

• Time management: Prioritizing tasks and working efficiently under pressure to meet deadlines.

• Attention to detail: Meticulously paying attention to small details, such as the presentation of food or remembering guest preferences.

About Aramark

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [email protected]

Join us in fostering a workplace where everyone can achieve their full potential.