Client Experience Manager (CEX) Global Luxury Brand.

Central London

Customer Experience Manager, Client Engagement Manager, Brand Experience Manager, Event & Activation Manager, Customer Success Manager, marketing, London An established luxury brand is seeking an experienced Client Experience Manager to join its UK Marketing team. This role will lead the planning, organisation and delivery of activations, events and workshops, ensuring best-in-class client experiences across all channels. Key Responsibilities Define and execute client experience event plans for launches, pop-ups, store openings and corporate activations Manage suppliers, budgets and logistics to deliver seamless events Collaborate with CRM, Digital and VM teams to ensure communication and visual standards are met Lead client workshops (B2C and B2B), adapting global guidelines for the UK market Analyse event and workshop performance, reporting ROI and client feedback Support wider marketing initiatives and oversee the Marketing Intern on CEX tasks Candidate Profile 5+ years’ experience in luxury retail client experience Proven track record managing events and workshops, including budgets Strong communication, presentation and stakeholder management skills Organised, detail-oriented, proactive and client-centric This is a unique opportunity to shape luxury client experiences and work across high-profile projects with both UK and global teams. Location: Central London Reports to: Head of Marketing Only candidates with a closely matched background to the above job profile will be contacted directly.

Posted 2025-11-18

Recommended Jobs

Planning Manager

wppmedia

London

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneerin…

View Details

Posted 2026-06-03

Year 2 Teacher - Bromley

Marchant Recruitment

Bromley, Greater London

Location: Bromley, London Salary: MPS/UPS (Outer London) Contract Type: Full-time We are seeking a motivated and enthusiastic Year 2 Teacher to join a welcoming and inclusive primary sch…

View Details

Posted 2026-01-21

Learning & Organisational Development Officer

Michael Page

London

The Learning & Organisational Development Officer will provide support in the coordination and delivery of learning and OD activity, providing advice and guidance to managers, managing learning syste…

View Details

Posted 2026-06-13

Maintenance Specialist

Kitt

London

Description Kitt designs and operates workspace for the world's most vibrant brands. From managing the design and build, to creating an elevated ongoing experience, we create spaces that are wort…

View Details

Posted 2026-05-12

Workplace Health & Wellbeing - Senior Consultant

Isio

London

Workplace Health & Wellbeing - Senior Consultant This is an exciting opportunity to join Isio’s fast growing Employee Benefits business , which spans strategic benefit design, workplace health &…

View Details

Posted 2026-06-16

SAP Solution Architect

Next Ventures

London

SAP S/4HANA Solution Architect Location: UK(Hybrid – 3 days per week onsite) Contract: 6 months - INSIDE IR35 with potential extension Role Overview We are seeking an experienced S…

View Details

Posted 2026-06-12

Commercial Manager / Contracts Manager

TED Recruitment

London

THE ROLE My client, an established firm of multi discipline construction consultants now seeks a COMMERCIAL MANAGER / CONTRACTS MANAGER to join them in London with some UK travel required. …

View Details

Posted 2025-10-15

Private Client Tax Senior - London / Hybrid 💷 Competitive Salary | 🏡 Hybrid Working | 🌟 Career Progression & Benefits

Clark Wood

City of London, Greater London

My client is an incredibly successful and established highliy regarded professional services organisation in theCity of London, they are seeking additional headcount for their growing Tax Advisory-fo…

View Details

Posted 2026-04-30

Test Manager MS Dynamics (Contract)

Delta Capita

London

Delta Capita is seeking an Associate to support a strategic CRM and CMS transformation programme, centred on Microsoft Dynamics with additional CMS capabilities. This role offers an excellent opportu…

View Details

Posted 2026-06-03

Consultant Psychiatrist OCD

Pulse

London

A specialist healthcare service is seeking a Consultant Psychiatrist to join the team. This is a part-time role of 15 hours per week. The service provides specialist mental health care in a ca…

View Details

Posted 2025-11-21