Client Experience Manager (CEX) Global Luxury Brand.

Central London

Customer Experience Manager, Client Engagement Manager, Brand Experience Manager, Event & Activation Manager, Customer Success Manager, marketing, London An established luxury brand is seeking an experienced Client Experience Manager to join its UK Marketing team. This role will lead the planning, organisation and delivery of activations, events and workshops, ensuring best-in-class client experiences across all channels. Key Responsibilities Define and execute client experience event plans for launches, pop-ups, store openings and corporate activations Manage suppliers, budgets and logistics to deliver seamless events Collaborate with CRM, Digital and VM teams to ensure communication and visual standards are met Lead client workshops (B2C and B2B), adapting global guidelines for the UK market Analyse event and workshop performance, reporting ROI and client feedback Support wider marketing initiatives and oversee the Marketing Intern on CEX tasks Candidate Profile 5+ years’ experience in luxury retail client experience Proven track record managing events and workshops, including budgets Strong communication, presentation and stakeholder management skills Organised, detail-oriented, proactive and client-centric This is a unique opportunity to shape luxury client experiences and work across high-profile projects with both UK and global teams. Location: Central London Reports to: Head of Marketing Only candidates with a closely matched background to the above job profile will be contacted directly.

Posted 2025-11-18

Recommended Jobs

Part-time Nanny to start in January, Job ID J1F1CA

Little Ones UK Ltd

Hammersmith, Greater London

A wonderful family in the Hammersmith area is seeking a Part-time Nanny to provide attentive care for their child and a baby due in June. The ideal candidate will have a minimum of five years’ experi…

View Details

Posted 2025-12-30

SEN TA | Havering

Marchant Recruitment

Havering, Greater London

Are you an experienced and caring SEN TA seeking a role in Havering from January 2026? Would you like to support pupils with additional needs in a setting that emphasises personalised programmes and …

View Details

Posted 2025-12-06

Talent Acquisition Partner

RHR

London

An exciting opportunity has arisen in London to join a leading hospitality business to become a senior talent acquisition partner. This company is high volume and fast paced and you will sit at the h…

View Details

Posted 2026-02-24

INTERNSHIP - CFD/AI Engineer

Dassault Systèmes

Walthamstow, Greater London

Role Descriptions & Responsibilities At SIMULIA our mission is to provide best-in-class simulation technologies integrated into the 3DXPERIENCE platform in the most efficient way possible. In the …

View Details

Posted 2026-03-06

Datadog developer

LA International Computer Consultants Ltd

Westminster, Greater London

Datadog developer 6 Month contract initially + Extensions Based: London Max 2-3 days onsite p/w Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organ…

View Details

Posted 2026-02-27

Reception Teacher — Good School — Merton — January 2026...

Marchant Recruitment

Merton, Greater London

A vibrant Good primary in Merton seeks a creative Reception Teacher to lead an Early Years class from January 2026. The Full-Time Reception Teacher will be involved in pre-term planning ahead of Janu…

View Details

Posted 2025-10-18

English Teaching Position in Islington (ECT Support)

Marchant Recruitment

London

School Status & Location Sector: Outstanding Ofsted-rated High School. Borough: Islington (Inner London). Start Date: Permanent, full-time role commencing January 2026. The Opportunity …

View Details

Posted 2025-11-25

Drama Teacher - Independent Girls’ School in Wandsworth

Marchant Recruitment

London

Drama Teacher – Independent Girls’ School in Wandsworth (January Start) Location: Wandsworth Start Date: January 2026 Contract Type: Full-time, Permanent Salary: Paid to Scale (Independ…

View Details

Posted 2025-12-13

Workshop Controller

Wembley, Greater London

Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site. Workshop Controller Role: You will have a busy and thriving workshop to manage on …

View Details

Posted 2025-10-30

Digital Finance Apprentice

Stratford, Greater London

Are you looking to begin your career in a fast paced and exciting office environment? SW Global are looking to bring on a new apprentice to join their growing and team in finance. They have had a l…

View Details

Posted 2026-03-12