Housing Benefits Assessor

North West London
Housing Benefits Officer Location:
Mainly remote
Office attenance every 3 months
Rate: £27.92 per hour (Umbrella)
Contract: Temporary Ongoing Contract

We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis.
This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment.

Key Responsibilities
  • Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently
  • Manage new claims, changes in circumstances, overpayments, and appeals
  • Ensure all assessments are completed in line with current legislation and council policies
  • Handle customer enquiries and provide advice on benefit entitlement
  • Maintain accurate case records and update systems accordingly
  • Liaise with internal departments and external agencies where required
  • Support the team in achieving performance targets and service standards
Requirements
  • Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority
  • Strong working knowledge of Housing Benefit and Council Tax Reduction regulations
  • Experience using benefits systems within a council environment
  • Excellent attention to detail and organisational skills
  • Strong communication and customer service abilities
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Posted 2026-07-27

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