Housing Benefits Assessor
Mainly remote
Office attenance every 3 months
Rate: £27.92 per hour (Umbrella)
Contract: Temporary Ongoing Contract We are currently recruiting for an experienced Housing Benefits Officer to join a council based in North West London on a hybrid working basis.
This is an excellent opportunity for a candidate with strong knowledge of Housing Benefits and Council Tax Reduction legislation to join a busy revenues and benefits team within a Local Authority environment. Key Responsibilities
- Assess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently
- Manage new claims, changes in circumstances, overpayments, and appeals
- Ensure all assessments are completed in line with current legislation and council policies
- Handle customer enquiries and provide advice on benefit entitlement
- Maintain accurate case records and update systems accordingly
- Liaise with internal departments and external agencies where required
- Support the team in achieving performance targets and service standards
- Previous experience working as a Housing Benefits Officer or Benefits Assessor within a Local Authority
- Strong working knowledge of Housing Benefit and Council Tax Reduction regulations
- Experience using benefits systems within a council environment
- Excellent attention to detail and organisational skills
- Strong communication and customer service abilities
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