Pensions Administrator

Are you ready to take the next step in your pensions career?

Our client is looking for a talented Pensions Administrator to join their growing team on a permanent basis. You'll play a key part in delivering exceptional service to clients while developing your skills with ongoing training and clear progression opportunities.

Role: Pensions Administrator
Salary: £27,000-£30,000
Hours: Monday to Friday, 9am to 6pm, 40 hrs per week
Location: Fully Remote

What you'll be doing:

Working towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements, processing Change of Address, Name, Gone Aways, Outstanding premium letters and providing Valuation, Quotation and Projections, General Policy Details, General Policy Amendments / Corrections, Wakeup Packs / Ad-hoc Packs, Record Mismatch / Suspense Corrections and dealing with Multiple Exception reports.
Being available to answer member queries within the agreed SLA targets across multiple communication channels.
Adhering to Quality Management Systems and complying with regulations, policies and relevant regulatory bodies.
Taking ownership of personal and performance development, undertaking all relevant training courses, including mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
Identifying and reporting risks, complaints, and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance department.
Essential Requirements:

Minimum of 1 year's pension administration experience with knowledge and experience of DB pension schemes (must be evident on CV).
Experience with pension authorisations (must be evident on CV).
1 years' experience completing manual calculations.
Excellent numeracy and data inputting skills. Accuracy, attention to detail and quality management 'get it right first time'.
Strong communication skills, including written communication skills in a variety of communication channels.
Ability to work under pressure and to tight deadlines.
Telephone and computer literate.
Strong team working ethic and ability to coach and guide other employees
What's in it for you:

23 days' holiday (rising to 27) with the opportunity to buy extra leave.
company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Access to the Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform If you are interested in applying for this position and you meet the requirements, please apply immediately!

Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity.

"Follow @LineUpAviation on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at any time! Thank you for your follow