Senior Product Manager

Company description

We believe in the power of ingenuity to build a positive human future.  

As strategies, technologies, and innovation collide, we create opportunity from complexity. 

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. 

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.  

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. 

PA. Bringing Ingenuity to Life. 

Job description

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. 

Why consider joining our Digital & Data community? 🤔 

• Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions.
• Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do.
• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.
• Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same
• Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring
• Deepen your expertise through our culture of learning and growth – you’ll have budget to take courses (technical and non-technical training), plus gain certifications

What you can expect 🌱 

• Work to agile best practices and cross-functionally with multiple teams and stakeholders. You’ll be using your technical skills to problem solve with our clients, as well as working on internal projects
• Live in-person whiteboarding sessions to problem solve as a team, alongside asynchronous communication on Teams
• Hybrid working with the team on client site or in our office a minimum of two days per week. However, the actual time you spend and where you spend it will vary by role or assignment, including up to 5 days per week on a client site.
• An environment that deeply cares about its values Values | PA Consulting
• Plan and Conduct user research and gather customer insights to deeply understand user needs, pain points, and preferences. Translate user feedback and market insights into actionable product requirements and improvements.
• Develop and communicate compelling product strategies and visions that align with client's strategic ambition and customer needs. Define and iterate clear product roadmaps and prioritise features and enhancements based on customer research, market trends, and business objectives.
• Lead the end-to-end product development process, including product vision and strategy creation, requirements definition, managing and prioritising the product backlog, translating and refining product requirements into actionable epics and stories.
• Collaborate closely with engineering, design, and delivery teams to ensure effective product development and delivery. Foster a collaborative environment, facilitating communication and alignment across teams to achieve product goals and milestones.
• Own, maintain, develop and enhance product KPIs, metrics and value/success criteria.
• Engage with stakeholders, including clients, customers, and internal teams, to gather input, communicate product updates, and address concerns. Build strong relationships and maintain effective communication channels to ensure alignment and support for product initiatives.

Qualifications

Essential requirements ✅ 

Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to. 

• Experience design, business design, organisation change, system thinking, commercial case making, roadmap creation, horizon-scanning, analysis and consulting
• Customer obsessed and know when to draw upon the right tools, with the right level of detail, to understand and validate customer problems.
• Forming and proposing early hypotheses, as a starting point to collaborative iteration (happy being publicly wrong too)
• Collaboration - reconciling differences and opposing views; challenging and refining together, seeking and offering feedback, seeking counter-opinions. You need to be imaginative, innovative, creative, curious – enjoys generating ideas, novel directions, solving complex problems, entering new territory, uncovering, probing, digging into the detail
• Using impactful storytelling techniques, backed by data, to explain, evangelise and persuade in formal pressured settings (in writing and presentations) to large senior audiences.
• Ability to balance product pragmatism against purism, confidence to make the right call on the level of discovery, experimentation and measurement needed when launching solutions to customers.
• Love working with engineering teams, explaining the ‘why’ and working with them to define the ‘how’
• Use of data to make decisions and able to build strategies around collecting and measuring metrics that reflect the success (or failure) of initiatives
• Have evidence of using AI tools and techniques within the product management process to enhance ideation and decision-making, drive innovation across the product lifecycle and deliver client value at pace
• Support clients in identifying and realising opportunities to deliver value through AI, ensuring features are practical and aligned to business and customer objectives

Please be aware that some of our UK roles at PA Consulting require a UK security clearance.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.

Additional information

Assessment process ⚖️

Please note that the interview stages may be subject to change based on the specific requirements of the role.

• Quick call with one of our Tech Recruiters – to discuss your application, the role and PA
• Round 1: Competency Interview (60 mins)
• Round 2: Case study. A study to prepare beforehand to present in the interview. (60 mins)
• Final round 🎉: Meeting with a PA leader (60 mins)

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here .

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• PA share ownership
• Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected]

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