Business Development Representative

About Us

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

The Business Development Representative (BDR) is a targeted, commissioned role working in the Business Development Team that forms part of our Direct Sales team. Your job will be to source and qualify Leads, converting them into Sales Qualified Opportunities (SQO) that the Sales Team can then close as Deals.

You will be responsible for sourcing and managing a list of leads in order to create new opportunities with both Mid-Market and Enterprise businesses.

You will form trusted relationships with Sales and BDR Management, the wider Sales team, Marketing and your Business Development Representative peers.

You will have a monthly SQO target. Your commission will be based upon the quantity of SQOs you pass to the Sales team that are accepted.

To succeed in this role, you'll work the Leads in your name in the CRM quickly and efficiently. Time on the phone speaking to prospects is a critical success indicator. Conversations will relate to the Prospect's email, SMS, and multichannel marketing automation needs, so awareness of marketing principles and strategies is a big bonus.

About You

What we need:

• A positive and proactive attitude! We pride ourselves on our company culture, so it’s imperative that you’re a team player and don’t shy away from taking on feedback. We’re here to help each other.

• A motivated, coachable, and determined individual. We don’t expect you to know everything yet, but if you can demonstrate a willingness and desire to learn, we’d love to hear from you.

• Impeccable work ethic. Someone who is willing to go the extra mile.

• Native-level communication in English (written and spoken)

• You will be part of the Sales Team, so excellent written, verbal, problem-solving and interpersonal skills are a must.

• Ability to multi-task, prioritise, and manage time effectively in a fast-paced, dynamic environment. You can cope with pressure without affecting your performance or decision-making.

Bonus Points if you have:

• Previous experience in other high-pressure environments (e.g. competitive sports)

• Some experience in a professional environment where contact with prospects and customers is a constant. Ideally in a sales environment.

• Any experience using tools such as Microsoft Dynamics, Salesloft, Cognism etc

• An understanding of best practice structures and processes for Business Development Teams

• You will have an eye for recognising buying signals and understanding where Dotdigital can help Prospects

• An general understanding of the Ecommerce Landscape

Why Us

Don’t just take our word for it - hear what your future colleagues have to say about working in our team:

"Great team to work in. Having a sales function in which everyone supports and contributes to a collective growth can be a rarity - yet this is the culture that Dotdigital maintains."

Ben - Senior Strategic Business Development Representative

Interview Process

• 15min Screening Call with Team Talent

• 30 minute 1st stage with BDR leadership team

• 1 hour task based final stage

Some of Our Global Benefits

• Parental leave

• Medical benefits

• Paid sick leave

• Dotdigital day

• Share reward

• Wellbeing reward

• Wellbeing Days

• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.